New RTA’s Virtual Assistant Launched to Assist UAE Residents

[Car News]

Roads and Transport Authority has recently launched its new chatbot that acts as a virtual assistant and is capable of communicating with the users in both Arabic and English Language.

The chatbot which is called Mahboub uses the latest artificial intelligence technology to converse with the user via both texts as well as voice. You can request any information related to vehicle registration in Dubai, Metro timing, tram timing, taxi information, parking space availability and a lot more. Mahboub has been designed to answer the queries just as a human representative would.

Prior to the conversation, Mahboub will gather important information from the user such as name, mobile number and email address. The users are requested to be specific when asking questions to help Mahboub source the correct information from the RTA database.

Such technological innovations are extremely helpful for the UAE residents. If you have already used Mahboub, do share with us your experience regarding how helpful the virtual assistant is.

[Barry]

I hope it works better than Eva. 

[shadow79]

these things are not at full swing as sometimes there are some glitches for which you have toget it sorted i had one of my customers whos ID was not linked to his cars