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This is to make everybody aware about the Service Recovery offer through Al Wathba Insurance.
I have been insuring my cars with service recovery option for over 10 years now and all the insurance companies I have come across and dealt with had unlimited recoveries throughout the year without any restrictions. For the very first time in my life I got the insurance from Al Wathba Insurance due to their good customer service and convenience. However I was surprised a couple of months back when I was in Kalba/Maliha area and needed recovery. I called the IMC number given and they confirmed my insurance and car details. The surprise came when they told me that I was in Sharjah area so they will only tow my car to any garage in Sharjah, I insisted that the garage I deal with is in Ajman, but they refused and insisted that I take it to any garage in Sharjah only. I was further surprised when I was told this was the first of the 3 recoveries allowed during the whole year.
As if this shock was not enough, I had a situation on last Friday in Liwa where I needed the recovery, I called the IMC number given and told them I would like to take my car to Musaffah which was in Abu Dhabi. They initially confirmed, but called me later to say I was in the Western Region of Abu Dhabi so could take it only within the Western Region. Not knowing Abu Dhabi so well I was really worried. I asked them to suggest me where I would take my car for urgent repairs in the Abu Dhabi Western region, but was told I need to tell them the place. Miles away from anything I checked with one of our fellow off-roader and he suggested Madinat Zayed. They confirmed that I could take it to Madinat Zayed and send the recovery accordingly.
I am just shocked as I was not made aware of these clauses at the time I was buying the insurance, and since I had never faced these restrictions I was not aware that these restrictions existed.
My main aim for starting this thread is to make everybody aware of the horrors of having such restrictions. So next time you are looking for a car insurance Al Wathba might not be the right choice for you, as you might be more comfortable with a certain garage closer to your place just in case the car needs a day or 2 to be prepared and ready to be in action again. I stay in Sharjah and if I had to leave the car in Madinat Zayed which is over 300 kilometers away it would be ridiculous to leave it so far, or have to pay heavily to get my car from Madinat Zayed to a garage in Sharjah after having silly restrictions and clause for the recovery services.
In conclusion if you want to avoid the restrictions and clause for the recovery services which is added on to the insurance please do not use Al Wathba Insurance. Next time if you have to go with a new insurance company check the restrictions before paying and finalizing the deal. Just trying to save a one day delay and having to go back to register my car, I fall in a trap unknowingly, but if I had in mind the inconvenience I have been facing for this year I would have happily got the insurance from the known company I was previously dealing with and face the inconvenience that one time only.
Please do share your comments and if you can share similar experiences and such insurance companies to avoid.
By Car News
If you love electric cars and you are a customer of Dubai Electricity and Water Authority (DEWA), then you can buy an electric car at a discounted price from the DEWA new online store on the smart app.
DEWA collaborated with several public and private companies and launched its online store on the smart app to offer exclusive discount and offers to its valued customers. Moreover, customers can also get insurance deals as well as an option to pay for their purchase in installments.
DEWA is conducting deals with different car makers, banks and insurance companies to offer its customers discount on electric cars. Till now, the company has signed an agreement with AW Rostamani Group and Al Ghandi Auto while discussions are underway with BMW and Toyota. Also, DEWA is partnering with banks such as Emirates NBD to provide easy financing plans.
Car insurance in UAE have fallen by 8 percent? Has anyone realised or experineced this?
According to this article below it states that gross premiums for Ford, Honda, Mitsubishi, Nissan, and Toyota declined in the first half of 2018, compared to the same period in 2017.