miloo111

@milen you are absolutely right. Because for example in Hungary VW service is all right. It is Al Nabooda hhere to blame and spoil the image of big companies. VW cars are great. People should avoid cars being dealt with Al Nabooda since they don't care or listen. I mean none of the dealers care or listen but Al Nabooda is ahead of them all when it comes to poor customer service!

Dear all, Just wanted to warn you if you want to buy a new car, please stay away from Volkwagen since there after sales service and customer service is terrible, a nightmare and beyond explanation. Just be warned! They will go to the extent to damage something in your car, not admit it and even quote you if you want to fix it when you leave your car for service. Warranty does not mean anything I this company. All they think of is your pockets empty and your car damaged!

Whatever you do, do not go near Mazda or Volkwagen for their after sales and customer service is a nightmare specially Volkwagen. I have had the worst experience with them. They only know how to refuse your problems and void your warranty and violate your rights.

I know what you mean. VW staff in UAE are extremely poor in after sales and customer service. Do not buy VW or go near it. I am suffering terrible consequences. Trust me. Can't wait to get rid of the VW I have.