Nameless

On one of the weekend I went to the Volkswagen showroom in Sheikh Zayed Road, Dubai with a 50% mind to buy Volkswagen Touareg. I was in my casual dress as usual enjoying my Saturday. As soon as I entered there wasn't anybody to meet and greet. There was a receptionist who is least bothered about the customer walking in the showroom. I don't know it's because of my appearance or a dress code. I looked around for the details of the car and I read through the specifications placed in front of the each vehicle with their pricing, still I wasn't convinced and expecting some smart sales person to come and explain more in detail and make my inclination to 90-95%. After I waited for 10-15 mins and couple of reminder to the receptionist, one sales lady came and I started asking the details of the car then she replied it's all displayed there and I should read that as if she is not willing to help forget convincing. I asked her about the bank loan facility they offer or recommend and she was again hesitant to answer and help. In between another family came, so she jumped to them with warm welcome and good greeting to white skin. And she completely ignored me after this question, and she was tagging all along with them and not even looking at me. Then I went back to the reception and requested to see the manager and she said he is not in today because it's a Saturday. I requested for his mobile number or if there is any supervisor available with who I can speak or discuss my Touareg queries somebody who is in-charge of this showroom, she didn't gave any contact or names of anybody. Then I said you guys are not trained to handle the customers, you must be trained in a professional manner to be here and greet the prospective customers regardless of their appearance, nationality or skin color. Then she stood up and replied with big no sir, you are misunderstanding and we treat everyone equal and there is no discrimination here. I replied I just experienced it right now and you don't need to explain further and this is why I asked you that who is the showroom in-charge or whoever is acting on Saturday and you are not giving me, anyways I will come back here and see what I can do and I came out.