ANNOUNCEMENT
Safety Recall Campaign for certain 2016 Model Year Ferrari vehicles in the UAE
In coordination with the Competition Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer- dealer of Ferrari vehicles in the UAE, and Premier Motors, the official dealer for Ferrari vehicles in Abu Dhabi, announce a safety recall campaign for certain 2016 model year 488 GTB and 488 Spider vehicles, manufac tured in Italy, to update the Instrument Panel Node software (NQS).
Ferrari S.p.A. has launched this campaign to update a software bug in the algorithm employed to calculate the wear percentage of the carbon-ceramic brake discs that may cause it to work incorrectly. The software update must be carried out to ensure the estimated wear level of the brake discs is correct and corresponding co the actual wear thereof. A discrepancy between estimated and actual wear may lead to the critical wear threshold of the brake discs being reached without the driver being informed, a consequent possible damage to the discs themselves, and an increased risk of accident. Currently, Ferrari is unaware of any accidents or complaints arising from chis defect.
A total of 25 vehicles are estimated to be affected in the UAE.
Al Tayer Motors and Premier Motors will contact the affected customers to infonn them about this recall. The software update will be done free of charge and every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers are requested co contact the
Al Tayer Motors/Premier Motors
Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected].
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Ministry of Economy Hotline No: 600 522 225
