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  • Recall
    Recall

    2015 - 2017 Ford Ranger

    ANNOUNCEMENT

    Safety Recall Campaign for certain 2015 - 2017 Model Year Ford Ranger vehicles 

    In coordination with the Competition Consumer Protection Department in the Ministry of Economy, and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the UAE importer - dealer of Ford vehicles, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2015 - 2017 Ford Ranger vehicles, manufactured in Argentina, Thailand, and the United States of America, for manual transmission shifter cable clip installation. 

    In some of the affected vehicles, the gearshift cable retaining clip may not be fully engaged with the metal portion of the handbrake cable, which could lead to the gearshift cables contacting the rear driveshaft. Continued contact between the gearshift cables and driveshaft can damage them, resulting in difficulty changing gears or loss of drive. 

    In the UAE, 178 vehicles are estimated to be affected by this recall campaign. 

    In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles for an inspection to check for any sign of contact between the gearshift cables and driveshaft. If any damage to these components is found, they will be replaced. The inspection and replacement will be done free of charge and every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out 

    For further clarification, customers are requested to contact the

    Al Tayer Motors I Premier Motors

    Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.

    Email: [email protected] 

    We regret any inconvenience this may cause and thank our customers for their patience and understanding. 

    Ministry of Economy Hotline No: 600 522 225

    Recall-Ad-FSA-17S12-English.jpg

    Edited by Recall





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