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  • Recall
    Recall

    2015 - 2017 Transit

    ANNOUNCEMENT

    Safety Recall Campaign for certain 2015-2017 Transit Vehicles equipped with a Trailer Module 

    In coordination with the Competition Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2015-2017 Transit vehicles equipped with a Trailer Module, manufactured in Kansas City, United States of America, to inspect the trailer module fuse and add a footwell drainage outlet.

    In some of the affected vehicles, it may be possible for water to pool and splash in the footwell area, where the Trailer Module (TRM) is packaged, which may cause wiring corrosion and damage to the TRM. This may result in rapid flashing of the turn signals, loss of instrument cluster display, heater and air conditioning controls, and multimedia (radio, screens, SYNC). Wiring corrosion from prolonged water intrusion could also result in an electrical short to ground, which could cause an uncommanded seatbelt pre-tensioner deployment a burning smell, and/or an increased risk of fire, including when the vehicle is parked and the ignition is off. 

    In the UAE, 207 vehicles are estimated to be affected by this recall campaign.

    In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles to inspect the TRM fuse and add a footwell drainage outlet. The inspection and/or addition of the drainage outlet will be done free of charge.

    Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.

    For further clarification, customers are requested to contact the

    Al Tayer Motors/Premier Motors

    Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.

    Email: [email protected]

    We regret any inconvenience this may cause and thank our customers for their patience and understanding. 

    Hotline No: 600 522 225 

    Recall-Ad-17S34-Arb-.jpg

    Edited by Recall





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