ANNOUNCEMENT
Safety recall for a limited number of 2018 GMC Terrain vehicles.
In coordination with the Ministry of Economy - Department of Competition and Consumer Protection, and in line with the directives of the Ministry of Economy, to conduct an ongoing review of all products in the UAE to provide the consumer with the required protection, General Motors announces a Safety recall campaign for 2018 GMC Terrain vehicles from 22nd July 2018.
In these vehicles, the sensing diagnostic module (SOM), which provides crash sensing and deploys airbags in the event of a crash, may not power down correctly when the vehicle is powered off. If this condition occurs, the SOM may be inoperative when the vehicle is restarted. If the SOM is inoperative when the vehicle is started, the airbag warning lamp will be illuminated, the driver information center will display a "service restraint system" message, and warning chimes will sound. If the SOM is inoperative, the SOM will not detect a crash or command deployment of airbags, increasing the risk of injury in a crash. Dealers will reprogram the SOM with updated software.
General Motors have taken the decision jointly with the Ministry of Economy to launch a maintenance campaign to inspect the vehicles involved in the UAE and, if required, complete the necessary repairs to ensure customers' peace of mind.
The vehicles are safe to drive and customers who own models for which the last eight digits of the Vehicle Identification Number (VIN) fall into the range below, will soon be contacted by a General Motor's dealer to arrange a convenient time for the repair work. For any concerns and wish to contact General Motors, please call our Customer Communication Center on 800 020 0257.
2018 GMC Terrain From: 3GKAL8EV0JL156384 - 3GKAL8EXXJL314506
AI-Ghandi Auto: 800 24222
Bin Hamoodah Auto: Abu Dhabi: 02 444 8888, Al Ain: 03 7211877
Hotline No: 600 522 225
