ANNOUNCEMENT
Recall Campaign Statement: Engine Control Module INFINITI Q50 & Q60 MODELYEAR 2017-2018
In coordination with the UAE Ministry of Economy—Department of Competition Consumer Protection, and in line with the directives of the Ministry of Economy, INFINITI Middle East announces a Recall Campaign for the INFINITI Q50/Q60-2017 to 2018 models which will begin effective immediately. United Arab Emirates, Dubai, 19th February, 2017: Arabian Automobiles and Al-Masaood Automobiles, distributors of Infiniti in the UAE, released the following statement:
Following communication with INFINITI Middle East, we have started a Recall Campaign affecting 185 Infiniti-Q50 and 84 Infiniti Q60 vehicles from MY 2017— 2018 in the UAE.
When a malfunction is detected related to the OBD (On Board Diagnosis) systems of the Automatic transmission, the MIL (Malfunction Indicator Lamp) does not turn ON to alert the driver. INFINITI will reprogram the ECM (Engine Control Module) at no cost to the customers.
In the Interest of delivering the quality and customer care highest standards of INFINITI, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps.
For further clarification customers may contact the
Arabian Automobiles
Customer Care Centre on 800NISSAN
and
Al-Masaood Automobiles
Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday.
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Hotline No: 600522225
