ANNOUNCEMENT
Safety Recall Campaign Statement: Software update for certain 2017 Model Year (MY) Land Rover vehicles
In coordination with the competition Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Land Rover vehicles in the UAE, and Premier Motors, the official dealer for Land Rover vehicles in Abu Dhabi, announce a safety recall campaign for certain 2017 MY Range Rover and Range Rover Sport vehicles, manufactured in the UK, for a software update.
On the vehicles affected by this recall, the Thin Film Transistor (TFT) Instrument Cluster 0C) has been going blank intermittently. The instrument cluster will not display anything in this condition but will reset whilst driving. As such, these vehicles fail to comply with National Regulations or United Nations Economic Commission for Europe CECE) Regulation number 121-01 for a short period of ti me.
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of an accident.
In the UAE, 866 Range Rover vehicles in the VIN range SALGA2FV1 HA320324 to SALGA2EJ0HA366385 and 530 Range Rover Sport vehicles in the VIN range SALWA2EE7HA 124031 to SALWA2FK2HA691347 are estimated to be affected by this recall campaign.
In the interest of delivering the highest standards of Land Rover quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles for the necessary software update.
Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers may contact the
Al Tayer Motors
Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Ministry of Economy Hotline No: 600 522 225
