Special Service Campaign Statement: Special service campaign for a limited number of Toyota and Lexus vehicles manufactured between 2002 and 2016.
In coordination with the UAE Ministry of Economy, Department of Consumer
Protection, and in line with the directives of the Ministry of Economy, AI-Futtaim motors announces a special service campaign for a limited number of Land Cruiser and Lexus LX570 vehicles which will be effective immediately.
United Arab Emirates, Dubai, 12.09.17.
AI-Futtaim motors Toyota, the exclusive distributors for Toyota & Lexus in the UAE have released the following statement:
During the vehicle assembly process, the subject vehicles may have been installed with an incorrect specification driver or front passenger airbag assembly. This could result in an airbag deployment which is based on parameters outside of the intended specifications in the event of an accident.
All repairs for related to this service campaign will be completed free of charge to the customer.
A total of 22 vehicles are affected in the UAE, manufactured between 2002 and 2016. No other vehicles are affected.
In the interests of delivering the highest standards of Toyota product quality and customer care,
AI-Futtaim motors will begin contacting customers with affected models as soon as the parts to be replaced are available.
AI-Futtaim motors requests affected customers to contact the
AI-Futtaim motors Customer Care Centre on 800TOYOTA (800-869 682) or 800LEXUS (800-53987) from 8.00am - 7.00pm, Saturday to Thursday.
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Ministry of Economy Hotline No: 600 522 225