ANNOUNCEMENT
Special Service Campaign Statement: Recall campaign for front wiper motor & front wiper link ball joint on Mitsubishi Outlander.
In coordination with the Competition & Consumer Protection Department in the Ministry of Economy, Al Habtoor Motors announces a Special Service Campaign for a limited number of Mitsubishi Outlander with the below details which will be effective immediately.
United Arab Emirates, Dubai, 14.01.18.
Al Habtoor Motors Co. LLC, the official distributor of Mitsubishi vehicles in the UAE, have released the following statement:
"We regret to inform that due to inappropriate waterproof structure of the front deck portion, water intrusion from front deck garnish and windshield may cause corrosion of the front wiper motor internal part. In the worst case, the wiper motor may become inoperable. Additionally, in the event that water drops down through the back side of the front deck garnish (the body piece between the hood and windshield), the front wiper link ball joint may experience excessive moisture and corrode. If this occurs, the resin case of the ball joint will wear prematurely due to the ball joint corrosion and the wiper link may ultimately separate causing the windshield wipers to stop operating."
All repairs related to this service campaign will be completed free of charge to the customer.
A total of 4,030 vehicles, CWOW are affected in Dubai/Northern Emirates/Abu Dhabi/AI Ain manufactured between 2008 and 2013.
No other vehicles are affected.
In the interests of delivering the highest standards of Mitsubishi quality and customer care, Al Habtoor Motors LLC (Dubai, Northern Emirates, Abu Dhabi and Al Ain) will contact all customers with affected models to arrange for repairs to be made.
Al Habtoor Motors Service LLC requests affected customers to contact the
Customer Service Center on the following:
Timing: Saturday to Thursday, 8:00 a.m. until 8:00 p.m.
E-mail: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience.
Ministry of Economy Hotline No: 600 522 225
