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  • Recall
    Recall

    2010 -2012 Toyota Zelas

    ANNOUNCEMENT 

    Special Service Campaign Statement: Curtain Shield Airbag-Lexus CT 200h 

    Al-Futtaim Motors, exclusive distributor of Lexus in the UAE, released the following statement: "Following communication with Toyota Motor Corporation, we have started a Special Service Campaign on 130 Lexus CT200h MY 2010 to 2012 in the UAE. 

    The subject vehicles are equipped with curtain shield air bags located in the left and right side roof rails, which use an inflator that contains compressed gas in one chamber and propellant in another; these chambers are welded together. Some inflators could have a small crack in the weld area, which could propagate over time, especially if the vehicle is parked and unoccupied for a period of time, causing the inflator to separate. If this happens, the curtain shield air bag could partially deploy, and, in exceptional circumstances, one or both sections of the inflator could be ejected from the roof rail into the interior of the vehicle. 

    In the interests of delivering the highest standards of Lexus quality and customer care, Al-Futtaim Motors will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification, customers may contact the Al-Futtaim Motors Customer Care Centre on 800LEXUS (800-S3987) from 8.00am - 7.00pm, Saturday to Thursday. 

    We regret any inconvenience this may cause and thank our customers for their patience and understanding. 

    Ministry of Economy Hotline No: 600 522 225

     

    Lexus CT 200h Recall 23102016 En.png





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