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  • Recall
    Recall

    2009 - 2012 Ford Figo

    ANNOUNCEMENT

    Safety Recall Campaign Statement: Power Assisted Steering (PAS) High Pressure Hose replacement for certain 2009 - 2012 Ford Figo vehicles 


    In coordination with the Ministry of Economy -Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2009 - 2012 model year Ford Figo vehicles, manufactured in Chennai, India, for PAS High Pressure Hose replacement. 

    Ford has identified that the affected vehicles are fitted with a PAS high pressure hose that may split, resulting in a power steering fluid leak. A power steering fluid leak could result in fumes being emitted from the engine compartment. It may also be possible for power steering fluid to come into contact with the vehicle's exhaust system components, creating potential for smoke, and in extreme cases, fire. 

    In the UAE, a total of 839 vehicles are estimated to be affected by this recall campaign. 

    In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will contact the affected customers to inform them about this recall and request them to bring in their cars to have the PAS high pressure hose replaced. The replacement will be done free of charge. 

    Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. 

    For further clarification, customers may contact the

    Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.

    Email: [email protected] 

    We regret any inconvenience this may cause and thank our customers for their patience and understanding. 

    Hotline No: 600 522 225 

    Recall  Ad - 17S07- Eng .JPG

    Edited by Recall





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