ANNOUNCEMENT
Safety Recall Campaign for certain 2015-2017 Model Year (MY) F-150 and 2017 MY F-Super Duty Vehicles
In coordination with the Competition Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the UAE importer - dealer of Ford vehicles, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2015-2017 MY F-150 and 2017 MY F-Super Duty Vehicles, manufactured in the United States of America.
In the affected vehicles, a frozen door latch, or a bent or kinked door latch actuation cable, may result in a door that will not open / will not close, or opens while driving, increasing the risk of injury.
In the UAE, 2473 vehicles are estimated to be affected by this recall campaign.
In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles, as soon as the necessary parts are available. The parts required to perform this recall are expected to be available at the end of Q1 2018.
The recall action to install door latch water shields in the affected doors and repair any kinks in the latch actuation cables will be done free of charge.
Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers are requested to contact the
Al Tayer Motors / Premier Motors
Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Hotline No: 600 522 22
