ANNOUNCEMENT
Safety Recall Campaign Statement: Installation of Lighting Control Module bypass module kit for certain 2003 - 2005 Ford Crown Victoria and Mercury Grand Marquis vehicles
In coordination with the Ministry of Economy - Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2003 - 2005 model year Ford Crown Victoria and Mercury Grand Marquis vehicles, manufactured in St. Thomas, Canada, to install the Lighting Control Module (LCM) bypass module kit.
In the affected vehicles, the LCM may develop a crack on a solder joint, which connects a relay to the circuit board. This may result in the headlights not illuminating, increasing the risk of a crash at night. The headlights may have intermittent operation or flicker prior to loss of headlights. In the event of the loss of headlights, the flash-to-pass operation is still functional.
In the UAE, 284 vehicles are estimated to be affected by this recall campaign.
In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles to install the LCM bypass module kit. The installation will be done free of charge.
Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers are requested to contact the
Al Tayer Motors/ Premier Motors
Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Ministry of Economy Hotline No: 600 522 225
