ANNOUNCEMENT
Safety Recall Campaign Statement: Rear driveshaft replacement for certain 2010 and 2011 Model Year (MY) Jaguar vehicles
In co-ordination with the Ministry of Economy - Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Jaguar vehicles in the UAE, and Premier Motors, the official dealer for Jaguar vehicles in Abu Dhabi, announce a safety recall campaign for certain 2010 and 2011 MY XJ vehicles, manufactured in the United Kingdom, to update the Restraint Control Module (RCM) with the latest software.
Jaguar Land Rover has identified a concern with certain Jaguar XJ 2010 and 2011 MY vehicles where, when connected to Jaguar Land Rover's Symptom Driven Diagnostics (SDD) device and an update to the RCM is unsuccessfully undertaken, the calibration may default to a pre-set condition.
In the event of a frontal impact of a sufficient severity to require the Supplementary Restraint System (SRS) to deploy the front airbags, the airbags will deploy but at impact thresholds that exceed those which provide the required occupant protection. Failure of the airbags to deploy as required can lead to increased injuries to the occupants.
In the UAE, only 66 vehicles in the VIN range SAJAC12P5ALV00006 to SAJYA16E5BMV12021are estimated to be affected.
In the interest of delivering the highest standards of Jaguar quality and customer care, Al Tayer Motors/Premier Motors will contact the affected customers to inform them about this recall and request them to bring in their cars to update the RCM software.
Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out
For further clarification, customers are requested to contact the
Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Hotline No: 600 522 225
