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ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of EconomyDepartment of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q6 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
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Hello, I am the owner of Audi 2004 model with 2.0 L petrol engine. Last night in the morning when I started my car at around 5:15am, as usual to go to my office in Dubai, I notice some awful nocking disturbance. It only do the disturbance or noise for about 4 to 5 second and then appears to be excellent driving/starting after get heated. Now the mechanic say leave your car at middle of the noon with them, and in morning he will wake up early and check the noise at 5:14, Stupid. Anyway I think they do it like with all customer. Just raising this question forum to understand is the problem with the low oil? Or It could be just because in the hot or cold weather? The only thing which make me worry is I changed my car only just before 25 days back around. Any suggestion or clue to solve the problem will be appreciated.