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Everything posted by Recall

  1. Recall

    2011 - 2017 Audi Q5

    Recall posted a recall in Audi

    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q6 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
  2. Recall

    2011 - 2017 Audi A4

    Recall posted a recall in Audi

    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q6 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
  3. Recall
    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q5 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q5 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
  4. Recall
    ANNOUNCEMENT Recall Campaign for Suzuki -Vitara 1.6 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Recall Campaign for Suzuki Vitara 1.6 (2016 YM) There is a possibility that during the part production the abrasion coefficient modification coating has not been applied on rear axle bolt. The bolt might loosen, come off or get broken, then as a consequence vehicle could become impossible to drive. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy - Department of Consumer Protection, to launch a Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am-5:30 pm (Sat-Wed) and 8:00am -0l:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  5. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki -Swift 1.4 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Safety Recall Campaign for Suzuki Swift 1.4 (2013 YM). The fastening force of the bolts that mounts the water pump pulley to the water pump is insufficient, there are the bolts loose and abnormal noise occurs. If the vehicle continues to drive, the bolt might be disengaged, water pump belt comes off, warning light will be lit by poor cooling and power failure. In worst case, there is a possibility that an engine stops and might not be able to restart again. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy -Department of Consumer Protection, to launch a Safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am -5:30 pm (Sat-Wed) and 8:00am - 01:30pm (fhurs) Ministry of Economy Hotline No: 600 522 225
  6. Recall
    ANNOUNCEMENT Service Campaign for Suzuki - Swift 1.4 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Service Campaign for Suzuki Swift 1.4 (2010-2014 YM. The material of strut dust cover is improper, it might be deteriorated during daily usage of the vehicle and tear/breakage might occur. In worst case, broken pieces of strut dust cover might be bitten by the oil seal causing oil leak that eventually may result m uncomfortable drivability. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy -Department of Consumer Protection, to launch a Service Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am -5:30 pm (Sat-Wed) and 8:00am - 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  7. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki —KIZASH 2.4 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Safety Recall Campaign for Suzuki KIZASHI (2013-2014 YM). The belt tensioner that drives the engine accessories has an insufficient aspect of construction and it may make the belt pull off from it. The belt pulling off results stopping of electricity generation with warning lamp on and insufficient engine cooling with the water temperature gauge showing high temperature. In the worst case the engine might stop and could not restart. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy -Department of Consumer Protection, to launch a Safety Recall Campaign to can-y out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am -5:30 pm (Sat-Wed) and 8:00am - 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  8. Recall

    2017 Maserati

    Recall posted a recall in Maserati

    ANNOUNCEMENT Safety Recall Campaign Statement: Engine Control Module (ECM) software update for certain 2017 model year Maserati vehicles In coordination with the Ministry of Economy - Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, At Tayer Motors, the local importer - dealer of Maserati vehicles in the UAE, and Premier Motors, the official dealer for Maserati vehicles in Abu Dhabi, announce a safety recall campaign for certain 2017 model year Levante S vehicles, manufactured in Italy, to update the ECM software. In the affected vehicles, this software update is necessary to prevent the RPM from reducing, switching the gear from D to N, while approaching to a stop at low speed. A total of 225 vehicles are estimated to be affected in the UAE. In the interest of delivering the highest standards of Maserati quality and customer care, At Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their cars for the software update, which will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the At Tayer Motors Customer Care Centre on 800 MOTORS 16686771 from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No 600 522 225
  9. Recall
    ANNOUNCEMENT Recall for A-/B-/E-Class and GLA/CLA (176/246/242/213/238/156/117 platform) Model Year 2017 Mix ratio airbag igniters (Extension) In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for A-/B-/E-Class and GLA/CLA (176/246/242/213/238/ 156/117 platform) will begin from 05/05/2017 Daimler AG has determined that on certain A-/B-/E-Class and GLA/CLA vehicles (176/246/242/213/238/156/117 platform) the propellant mix ratio in certain airbag igniters might not meet the specification. Thus, in case of a crash the igniters might not deploy in situations where the passenger frontal airbag, the kneebag or the window airbag is activated. The originally reported batch of igniters was extended by the supplier. Therefore additional vehicles and airbags are now affected. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: WDC15694611318650 = 1 vehicle WDD1173461N444961 - 1 vehicle 213 A 128747 until 318650 = 22 vehicles VIN range Abu Dhabi: 117 N 444997 until 451931 - 2 vehicles 213 A 126802 until 140469 = 26 vehicles The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  10. Recall
    ANNOUNCEMENT Recall for C-Class and GUK vehicles (204 platform) Model Year 2014 Steering coupling bolt connection In coordination with the Ministry of Economy -Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for C-Class and GLK vehicles (204 platform) will begin from 11.04.2017. Daimler AG has determined that on certain G-Class and GLK vehicles (204 platform) the bolt connection of the steering coupling might have been incorrectly torqued. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy -Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have theil vehicles inspected: VIN range Dubai: No vehicles affected VIN range Abu Dhabi: WDDGF7HB5EG176977 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  11. Recall
    ANNOUNCEMENT Recall for E-Class (213 platform) with widescreen instrument cluster Model Year 2017 Widescreen instrument cluster In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for E-Class (213 platform) with widescreen instrument cluster will begin from 28/04/2017. Daimler AG has determined that on certain E-Class vehicles (213 platform) with a widescreen instrument cluster the software version might not meet specifications. This might lead to an internal miscommunication resulting in the display not showing any content at vehicle start, or in very unlikely cases a reset of the display for 3 seconds while driving. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting al/ respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 213 A 072570 until F 096951 VIN range Abu Dhabi: 213 A 073965 until F 096 635 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  12. Recall
    ANNOUNCEMENT Recall C-/E-/S-Class and GLC (205/238/222/253 platform) Model Year 2017 Mix ratio front seat belt pre-tensioner igniters In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for C-/E-/S-Class and GLC (205/238/222/253 platform) will begin in near future. Concrete dates are still under final clarification. Daimler AG has determined that on certain C-/E-/S-Class and GLC vehicles (205/238/222/253 platform) the propellant mix ratio in certain seat belt pre-tensioner igniters might not meet the specification. Thus, in case of a crash the igniters might not deploy in situations where the front seat belt pre-tensioners are activated. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 205 F 441214 until F 454431 = 8 vehicles 222 A 291953 until A 295479 = 16 vehicles 253 F 143808 until F 156563 = 36 vehicles VIN range Abu Dhabi: 205 F 436012 until F 442920 = 4 vehicles 222 A 291968 until A 295747 = 36 vehicles The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225
  13. Recall
    ANNOUNCEMENT Recall for GLE/GLS (166 platform), GLE coupe (292 platform), E-class 4MATIC (207/213 platforms) Model Year 2016 Connector electric power steering In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for GLE/GLS (166 platform) and GLE coupe (292 platform) will begin from 04/10/2017. Daimler AG has determined that on certain GLE/GLS (166 platform) and GLE coupe (292 platform) a connector on the electric power steering might be insufficiently sealed against water entry. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 166 A 652040 until A 758279 292 A 012550 until A 038704 VIN range Abu Dhabi: 166 A 653405 until A 773434 292 A 012581 until A 042339 The V/N appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225
  14. Recall
    ANNOUNCEMENT Recall for G-Class ( 463 Platform ) Model Year 2013-2016 Steering coupling In coordination with the Ministry of Economy -. Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for G-Class vehicles (463 platform) will begin from 31.05.2017. Daimler AG has determined that on certain G-Class vehicles (463 platform), insufficient tightening torque at the steering coupling could lead to excessive wear of the steering coupling interlock at increased force application. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 463 X 200987 until A 254953 VIN range Abu Dhabi: 463 X 200973 until A 260700 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side, For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225
  15. Recall
    ANNOUNCEMENT Recall Campaign Statement: Power Steering High Pressure Hose NISSAN MURANO MODEL YEAR 2014-2015 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN MURANO 2014-2015 models which will be effective immediately. United Arab Emirates, Dubai, 2nd May, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 1035 vehicles from MY2014-MY2015 in the UAE. The power steering high pressure hose may come out at the connecting area and the power steering fluid will leak. NISSAN has decided to replace the Power Steering High Pressure Hose on the affected vehicles with a counter-measured one at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600522225
  16. Recall
    ANNOUNCEMENT Recall for SLK reap, SIC (172 platform) Model Year 2016-2018 ESP Software In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Tvlotol Company announce that a recall For SLIC rasp. SW (172 platform) will begin from 12/06/2017. Daimler AG has determined that on certain SLK rest). SLC vehicles (172 platform) an error exists within the software of the Electronic stability program (ESP). in case a driver assist system (e. g. adaptive cruise control)initiates an automatic braking mechanism and aborts it again during early stage of brake pressure increase, a low residual pressure could remain in the hydraulic brake system. Thereby the brakes could remain activated slightly and may heat up while further driving. This issue may only occur in a small time slot (<100ms) after initiating automatic braking. If the driver actuates the brake pedal afterwards, the desired brake pressure is raised as intended and reduced completely after the brake pedal has been released. This includes the previously remained residual pressure. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be I r E:=-- of eirel.ee for the customers, Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have 016 vehicles inspected'. VIN range Dubai: 172 F 1 15146 until F 139495 VIN range Abu Dhabi. 172 F 114949 until F 136591 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call! Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225
  17. Recall
    ANNOUNCEMENT Recall for E-Class (213 platform) Model Year 2016-2017 Mix ratio rear seat belt pre-tensioner igniters In coordination with the Ministry of Economy -Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for E-Class (2 13 platform) will begin in near future. Concrete dates are still under final clarification. Daimler AG has determined that on certain E-Class vehicles (213 platform) the propellant mix ratio in certain seat belt pre-tensioner igniters might not meet the specification. Thus, in case of a crash the igniters might not deploy in situations where the rear seat belt pre-tensioners on the backseats are activated. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 213 A 096705 until A 247443 ViN range Abu Dhabi: 21.3 A 096635 until A 137652 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No. 600 522 225
  18. Recall

    2017 Jaguar

    Recall posted a recall in Jaguar

    ANNOUNCEMENT Safety Recall Campaign Statement: Rear driveshaft replacement for certain 2017 Jaguar vehicles In coordination with the Ministry of Economy - Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer -dealer of Jaguar vehicles in the UAE, and Premier Motors, the official dealer for Jaguar vehicles in Abu Dhabi, announce a safety recall campaign for certain 2017 model year F-Pace vehicles, manufactured in the United Kingdom, for rear driveshaft replacement. Jaguar Land Rover has identified a concern with certain 2017 Model Year (MY) Jaguar F-PACE vehicles with automatic transmissions, which may have been fitted with the incorrect specification rear driveshaft. Where the vehicle is fitted with an incorrect rear driveshaft, the customer may experience underbody noise and/or notice an oil leak. In extreme cases, the driveshaft may detach from the differential and as a result, the vehicle would lose drive. Sudden loss of drive whilst the vehicle is in motion could increase the risk of a vehicle crash. Only 2 vehicles in the VIN range SADCA2BN6HA054427 to SADCB2BG2HA054570 are estimated to be affected in the UAE. In the interest of delivering the highest standards of Jaguar quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their cars to inspect and identify if the incorrect driveshaft is fitted. If the incorrect rear driveshaft is fitted, it will be replaced free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out For further clarification, customers may contact the Al Tayer Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225
  19. Recall

    2016 Land Rover

    Recall posted a recall in Land Rover

    ANNOUNCEMENT Safety Recall Campaign Statement: Front passenger airbag replacement for certain 2016 Land Rover vehicles In coordination with the Ministry of Economy - Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Land Rover vehicles in the UAE, and Premier Motors, the official dealer for Land Rover vehicles in Abu Dhabi, announce a safety recall campaign for certain 2016 Model Year Range Rover vehicles, manufactured in the United Kingdom, for front passenger airbag replacement. Jaguar Land Rover has identified a concern with certain 2016 Range Rover vehicles in which the front passenger airbag may not function properly due to a deviation in generant mix ratio. In the event of a crash of sufficient severity, the front passenger airbag may not deploy when required. Failure to deploy can lead to increased injuries to the passenger seat occupant. Only 4 vehicles are estimated to be affected in the UAE. In the interest of delivering the highest standards of Land Rover quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their cars for the airbag replacement, which will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Tayer Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225
  20. Recall
    ANNOUNCEMENT Recall for E-Class (213 platform) and S-Class (222 platform) with engine M 177 loading-stage 2 Model Year 2017 Oil feed line for the turbochargers In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for E-Class (213 platform) and S-Class (22 2 platform) with engine M 177 loading-stage 2 will begin from 29.06.2017 Daimler AG ('DAG') has determined that on certain E-Class (213 platform) and S-Class (222 platform) vehicles with certain AMG 8-cylinder engines (M 177, 450 kW) the oil feed line for the turbochargers might develop rnicroperiorations. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: 213 A 190979 until A 2 58295 VIN range Abu Dhabi: 213 A 192861 until A 267792 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  21. Recall

    Volkswagen Eos

    Recall posted a recall in Volkswagen

    ANNOUNCEMENT Recall for Volkswagen Eos, Golf and Scirocco In coordination with the UAE Ministry of Economy - Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Volkswagen AG has announced a recall campaign for 568 Volkswagen Eos, Golf and Scirocco models of a limited production period will begin immediately. Al Nabooda Automobiles and Ali & Sons Motors Co. L.L.0 the exclusive distributors of Volkswagen in the United Arab Emirates, released the following statement: "Volkswagen AG has determined that on a number of vehicles of a limited production period, it is possible that the ABS/ESC control unit may become thermally overloaded and the earth connection may be interrupted. If interrupted, this may lead to a potential accident, especially in critical driving situations. All affected vehicles will require examination and repair where necessary". All repairs for this issue will be free of charge. In Dubai and the Northern Emirates there are a total of 408 affected vehicles, and in Abu Dhabi and Al Ain there are 160 vehicles. In the interests of delivering the highest standards of Volkswagen quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali & Sons Motors Co. L.L.0 (Abu Dhabi and Al Ain) will begin contacting customers with affected models. For further enquiries: Dubai and Northern Emirates, Al Nabooda Automobiles L.L.C. Contact number +971 4 704 1111 Email [email protected] Opening hours: 7.30am to 6.00pm. Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.0 Contact Abu Dhabi +971 2 502 6583 Contact Al Ain +971 3 713 1555 Email [email protected] Opening hours: 8.00am to 6.30pm. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No. 600 522 225
  22. Recall

    2013 - 2015 KIA Mohave

    Recall posted a recall in Kia

    ANNOUNCMENT Recall Campaign Statement: Replace Driveshaft Front Hub Nut LH/ RH, 2013- 2015 Model Al Majid Motors Co. exclusive distributor of KIA in the UAE released the following statement: In coordination with the UAE Ministry of Economy Department of Consumer Protection, and in the line with the directive of the Ministry of Economy, KIA Motors announces a recall campaign for the Mohave 3.8 L engine, model year 2013- 2015, which will begin immediately. United Arab Emirates, Dubai, 20th June 2017: Al Majid Motors, exclusive distributor of KIA in the UAE, released the following statement: "Following communication with KIA Motors Corporation, we have started a campaign on 511 units of the Mohave MY 2013- 2015 in the UAE. This campaign aims to replace Driveshaft Front Hub Nut LH/ RH of Mohave 3.8 L engine which may exhibit loosening of front hub nut while driving. In the interests of delivering the highest standards of KIA quality and customer care, Al Majid Motors has begun contacting customers with affected models to inform them about the situation and arrange booking accordingly. For further clarification, customer may contact Al Majid Motors Customer Care Center on 800-KIAUAE (800-542823) from 08:00 am — 08:00 pm- Saturday to Thursday. We regard any inconvenience this may cause, and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225
  23. Recall

    2004 - 2008 RAM

    Recall posted a recall in Chrysler

    ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225
  24. Recall
    ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225
  25. Recall
    ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225
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