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Found 3 results

  1. Recall

    2011 - 2017 Audi Q5

    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q6 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
  2. Recall

    2010 - 2016 Audi Q5

    ANNOUNCEMENT. Special Service Campaign Statement: Service recall for a limited number of Q5 vehicles manufactured between 2010 and 2016. In coordination with the UAE Ministry of Economy-Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi Q5 vehicles which will be effective immediately. United Arab Emirates, Dubai, 27.06.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: `We regret to say we have found that the pressure cylinders of the curtain airbag can corrode over time if water has entered the vehicle interior as a result of a defect in the water drain system of the panoramic sunroof. This can cause the pressure cylinder to malfunction'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 1847 vehicles are affected in Dubai/Northern Emirates and 12 54 vehicles in Abu Dhabi/Al Ain manufactured between May 2010 and August 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Ain) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: Dubai and Northern Emirates, Al Nabooda Automobiles L.L.C. Tel : 800AUDI(2834) Email: [email protected] Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 502 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Hotline No: 600 522 225
  3. Good day guys! Just came across this forum, and I hope someone can help me. I have recently bought a used 2011 Audi Q5 (2.0T engine) with 102 000 km on it, but it seems to use more oil than fuel. The dealer who sold me the car says that this model can use up to 1 liter of oil for every 1000 kms, but this seems excessive to me. They are refusing to do anything to solve the issue. Does anyone on here have any experience with this model, and does it really use this much oil? Is it normal to have to carry a can of oil with me all the time? Any help or advice would be appreciated.
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