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Recall

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  1. ANNOUNCEMENT Recall for C-Class Cabriolet (205 platform), G-Class AMG (463 platform) In coordination with the Competition Consumer Protection Department in the Ministry of Economy, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that the following Recalls will be carried out in the UAE for Mercedes-Benz vehicles. Bonding of beltline trim C-Class Cabriolet (205 platform) Model Year 2017-2018 VIN range: 205 F 399635 until F 660468 Maximum speed in reverse gear G-Class AMG (463 platform) Model Year 2017 ( 4 vehicles affected ) The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy -Department of Competition Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected. The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225
  2. ANNOUNCEMENT Inspecting Integrated circuit relay box module Al Majid Motors Co. exclusive distributor of KIA in United Arab Emirates released the following statement: In coordination with UAE Ministry of Economy - Competition Consumer Protection Department - and in line with keenness of ministry to conduct an ongoing review for all product in the UAE and provide the consumers with highest protection level. Al Majid Motors Co. as KIA sole dealer announces a safety recall campaign on KIA carnival. Following communication with KIA motors Co., Al-Majid Motors has started a recall campaign on 3,239 KIA carnival produced between 10/06/2005 ~ 11/04/2014. This campaign aims to inspect Integrated Circuit Relay Box module and install new cover and/or replace the module on some Carnival vehicles, which might exhibit damage in the module due to moisture ingress. In the interests of delivering the highest standards of KIA quality and customer care, Al Majid Motors has begun contacting customers with affected models to inform them about the situation and arrange booking accordingly. For further clarification, customer may contact Al Majid Motors Customer Care Center on 800-KIAUAE (800-542823) from 08:00 am ~ 08:00 pm- Saturday to Thursday. We regard any inconvenience this may cause, and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225
  3. ANNOUNCEMENT Recall for GLE/GLS (166 platform), GLE Coupe (292 platform), E-Class cabriolet (238 platform) In coordination with the Competition Consumer Protection Department in the Ministry of Economy, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that the following Recalls will be carried out in the UAE for Mercedes-Benz vehicles. Incorrect coating of rear brake caliper pistons GLE/GLS ( 166 platform), GLE Coupe (292 platform) Model Year 2018 VIN range: 166A 137314untilA 146683 292 A 116716 until A 119161 (42 vehicles affected) Screw hole ISOFIX console E-Class cabriolet (238 platform) Model Year 2018 WDD2384421 F039698 ( 1 vehicle affected) The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy Department of Competition Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected. The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No:600 522 225
  4. Recall

    2012 KIA-Picanto

    ANNOUNCEMENT Replace the fuel filler and leveling hose for KIA- Picanto In coordination with Competition Consumer Protection Department in the ministry of Economy and in line with its commitment to conduct an on- going review of all product in the UAE and provide the consumers with the required protection, Al Majid Motors Co. The UAE importer- Dealer of KIA vehicles, announce a safety recall campaign on KIA Picanto. Following communication with KIA Motors Corporation, Al Majid Motors Co has started a recall campaign on 1,033 KIA Picanto produced between 01/03/2011 ~30/06/2012, which will begin immediately; United Arab Emirates, Dubai, 30th Aug, 2018: This campaign aims to replace the fuel filler and leveling hose with new one. In the interests of delivering the highest standards of KIA quality and customer care, Al Majid Motors has begun contacting customers with affected models to inform them about the situation and arrange booking accordingly. For further clarification, customer may contact Al Majid Motors Customer Care Center on 800-KIAUAE (800-542823) from 08:00 am ~ 08:00 pm- Saturday to Thursday. We regret any inconvenience this may cause, and thank our customers for their patience and understanding. Hotline No: 600 522 225
  5. ANNOUNCEMENT Safety Recall for a limited number of 2014-2015 Chevrolet Caprice vehicles. GENERAL MOTORS: LIBERTY AUTOMOBILES CO. L.L.C., AL GHANDI AUTO and Bin Hamoodah Auto In coordination with the Ministry of Economy - Department of Competition and Consumer Protection, and in line with the directives of the Ministry of Economy, to conduct an ongoing review of all products in the UAE to provide the consumer with the required protection, General Motors announces a service recall for 2014-2015 Chevrolet Caprice vehicles from 24th December 2017. These vehicles may experience loss of electric power steering ("EPS") assistance while driving or idling as a result of fretting corrosion on the connector between the EPS module and the torque sensor. If power steering assist is lost, manual steering functionality is retained but would require an increased steering effort, particularly at lower speeds, increasing the risk of a crash. General Motors have taken the decision jointly with the Ministry of Economy to launch a maintenance Year Division Model campaign to inspect the vehicles involved in the UAE and, if required, complete the necessary repairs to ensure customers' peace of mind. The vehicles are safe to drive and customers who own models for which the last eight digits of the Vehicle Identification Number (VIN) fall into the range below, will soon be contacted by a General Motor's dealer to arrange a convenient time for the repair work. For any concerns and wish to contact General Motors, please call our Customer Communication Center on 800 020 0257. 2014-2015 Chevrolet Caprice 6G3NT5C20EL915012 - 6G3NU5E2XFL105317 Al-Ghandi Auto: 800 24222 Bin Hamoodah Auto: Abu Dhabi: 02 444 8888, Al Ain: 03 721 1877 Liberty Automobiles: 800 LIBERTY (5423789) Ministry of Economy Hotline No: 600 522 225
  6. Recall

    2010 - 2016 Audi Q5

    ANNOUNCEMENT. Special Service Campaign Statement: Service recall for a limited number of Q5 vehicles manufactured between 2010 and 2016. In coordination with the UAE Ministry of Economy-Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi Q5 vehicles which will be effective immediately. United Arab Emirates, Dubai, 27.06.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: `We regret to say we have found that the pressure cylinders of the curtain airbag can corrode over time if water has entered the vehicle interior as a result of a defect in the water drain system of the panoramic sunroof. This can cause the pressure cylinder to malfunction'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 1847 vehicles are affected in Dubai/Northern Emirates and 12 54 vehicles in Abu Dhabi/Al Ain manufactured between May 2010 and August 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Ain) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: Dubai and Northern Emirates, Al Nabooda Automobiles L.L.C. Tel : 800AUDI(2834) Email: [email protected] Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 502 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Hotline No: 600 522 225
  7. ANNOUNCEMENT Noncompliance recall for a limited number of 2018 Chevrolet Corvette vehicles. GENERAL MOTORS: LIBERTY AUTOMOBILES CO. L.L.C., AL GHANDI AUTO and Bin Hamoodah Auto In coordination with the Ministry of Economy - Department of Competition and Consumer Protection, and in line with the directives of the Ministry of Economy, to conduct an ongoing review of all products in the UAE to provide the consumer with the required protection, General Motors announces a Noncompliance recall for 2018 Chevrolet Corvette vehicles from 8th April 2018. In these vehicles, the over speed warning (chime noise and Driver Information Center message) does not operate when the vehicle speed exceeds 120km/h as required by the Gulf Standardization Organizations regulations. General Motors have taken the decision jointly with the Ministry of Economy to launch a maintenance campaign to inspect the vehicles involved in the UAE and, if required, complete the necessary repairs to ensure customers' peace of mind. The vehicles are safe to drive and customers who own models for which the last eight digits of the Vehicle Identification Number (VIN) fall into the range below, will soon be contacted by a General Motor's dealer to arrange a convenient time for the repair work. For any concerns and wish to contact General Motors, please call our Customer Communication Center on 800 020 0257. 2018 Chevrolet Corvette From: 1G1Y92D60J5601862 - 1G1Y92D7XJ5100115 Al-Ghandi Auto: 800 24222 Bin Hamoodah Auto: Abu Dhabi: 02 444 8888, Al Ain: 03 721 1877 Liberty Automobiles: 800 LIBERTY (5423789) Ministry of Economy Hotline No: 600 522 225
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