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  • Payment Failed

     

    There are primarily three reasons for experiencing the payment failure while at the checkout process.

     

    Often result in ERR_FAILED message resulting in:

    This site can't be reached.

    err.jpg 

    OR

    There was an error processing the payment.

    Payment issue.jpeg

     

     

    How to resolve

     

    Reason 1: The browser is not updated to the latest version. Please update the browser and try again.

    Reason 2: Your device may have VPN or other Firewall settings preventing the browser. Temporarily disable the VPN and try again. Alternatively use another device, that resolves this problem surely.

    Reason 3: Your company internet connection may be routed through tunneling protocol or port forwarding like a private network. Try using mobile data that resolves this problem surely.

     

    If you've tried all three above-mentioned reasons and are still unable to complete the payment process, please contact us with your exact error message screengrab, and will provide further technical support immediately.

     

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