-
Frequently Asked Questions
Is my car suitable for off-roading?
We recommend using a proper 4x4 vehicle with:
- At least 8–9 inches of ground clearance.
- Front and rear tow/recovery points. The factory ones are fine.
- A low-range transfer case (4L) Note: for EV/PHEV vehicles low range gearing might be limited or not available.
If you are unsure whether your vehicle is suitable, please contact us before purchasing a subscription.
Do I need to modify my vehicle?
Not at all! We strongly recommend driving your vehicle in stock condition first to assess its capabilities.
After completing a couple of drives, you will better understand whether modifications are necessary as this is very vehicle dependent.
For desert driving, the most common upgrades will include:
- All-terrain tires (AT)
- Bash/skid plates to protect radiator and bumpers.
- Bumper trimming (can help increase approach and departure angles).
- Lift kit.
Unlike many other off-road clubs supported by garages, we do not sell or promote modifications. We encourage you to see what works for you and engage in our forum discussions to understand better what you need or want.
What do I need for my first drive?
You will need:
-
A valid UAE driving license.
-
Basic understanding of your vehicle’s 4x4 settings.
Minimum required tools:
-
Tire pressure gauge. example: https://amzn.eu/d/0dz2L8QA
-
Tire deflator: example: https://amzn.eu/d/0bCZ8baO
-
Air compressor: example: https://amzn.eu/d/0bCZ8baO
-
UHF Two Way radio: Baofeng UV5R, UV5RH, Crony MT777, or equivalent. (Dragon Mart 1 sells them)
-
Safety flag (can be mounted on a bracket or a suction cup. Available on Amazon or Dragon Mart).
-
Shovel: example: https://amzn.eu/d/0a6sdPHi
-
First-aid kit (should be standard in each vehicle).
-
Fire extinguisher (should be standard in each vehicle).
A starter kit list can be found here: https://www.amazon.ae/hz/wishlist/ls/355A1J8NPU423?ref_=wl_share
Can I bring family or friends?
Absolutely! You may bring friends and family members without any additional charges or subscriptions, provided they are not driving. However, for your very first drive, we recommend driving alone to minimize distractions.
Can I pay cash at the drive location?
No. We only accept secure online payments made through our website.
Since all drives must be booked in advance, your subscription and RSVP confirmation must also be completed online.
Can I try before committing?
Absolutely! You have a full 30 days to try our service.
If you are not satisfied for any reason, simply submit a refund request — no explanation required.
To request a refund, visit the Contact Us page and send your:
-
Name
-
User ID
-
Refund Request
All refund requests are processed on the same day, and refunds are typically credited back to your card within 3 working days.
Can I transfer my previous off-road experience?
Yes. If you have previous desert driving experience, we can offer you a fast-track option to Fewbie Level once you have completed 1 Newbie drive. Our marshals will make an internal assessment and decide based on your self-declared experience and how you drove on your first Newbie drive.
Request your Promotion to Fewbie here
We are happy to help further if you need assistance. Please use below contact form.