Alivayani

Hi, I also drive CL 500 and have the same issues. My phone gets paired via bluetooth but it does not allow me to make or receive calls. Yes it did allow me to transfer the contacts and this is what the owner's manual say one can only do. For using the phone via bluetooth Silber Arrows suggested to buy a bluetooth device for mercedes which they said will cost AED 1800. For Navi, they said they have not seen a cl without navi and there should be some issues with the coding. Its kind of weired that these 2 basic options are hard to find in a cl which is a flagship model of mercedes. Please post me if you find a better alternative / solution to the issue. Thanks

I visited Silber Arrows and was impressed with their workshop ambiance, technical knowledge of staff and personal attention. I started-off my relationship with Silber Arrows by asking them to technically appraise a 2008 CL 500 which I wanted to buy. I eventually bought the car as their technical assessment did not reveal any significant issues and the cost of technical appraisal was also not prohibitive (AED 500). One week after buying the car, I realized that the lumbar support in the driver's seat was not working. It was a turn-off as it was not captured in their assessment. I took the car back to them to fix this as well as some noise that was also coming out of the seat sliding rails. They said it's a small lubrication issue which is why we did not capture this in the initial assessment and should not cost much. However, today I received the estimate of AED 11,000 (1500 for lumbar support and 9500 for seat railings), yes eleven thousand, from them to fix this issue as the entire seat railing needed replacement. I was really upset until the time I went to pick up my car where I was told that they tried to fix this issue (estimated cost was AED 9,500 for this) without requiring to buy the parts and were nearly successful. I was very happy when I checked that they did manage to solve the sound issue but the lumbar support for which I have to spend AED 1500 only. But that was fair as they did not charge me a single penny for fixing the sound issue as a courtesy though they spent hours on it. This is something that you don't get in the agency. Agency generally suggests to replace the part and if that part is a component of a bigger part they would rather ask you to replace the bigger part. I will visit Silber Arrows again. It's a little expensive, but what you get is a professional service, 10% discount on the parts, free technical advice and quick turn around time. But with all this you still save a lot as compared to the agency.