sajutmathew

Guys please be careful with going only on external appearances and marketing techniques (I am not implying first drives by auto magazines as they get only a first impression and not a long term view). I bought a Jeep Grand Cherokee (Limited) 2011 in July 2011 and was very impressed by it. Unfortunately it has lived to its reputation of very poor reliability. I have been experiencing software and GPS issues from day one. The pad of the parking break came off in 5 months’ time and Trading Enterprises said it was not under warranty and I had to pay for it. I took the vehicle on an Oman trip (no off-roading and I have never used it for off-roading) around 6 months after buying the car and it wouldn’t start after doing an uphill (again on good tarred road.)I had taken it to Trading Enterprises and they said everything is ok (I had already posted about this in this forum a few months back). Now the vehicle has developed some engine issues as the Engine fault light (also called as MIL (Malfunction Indicator Light)) comes on. I cannot understand how a new vehicle can have so many issues? The Trading Enterprises technicians cannot seem to find what the issue is with and have reset the computers so that the MIL light goes off. Yesterday the light came back on. Worst of all is I am left without a vehicle for all these days and they refuse to give a spare vehicle. I had also called Chrysler Middle East who promised to get back on the issue but with no luck (they did not even call back). I even searched the net on the same and came across lots of negative feedback on Jeep GC (the new model) at American forums where they are more transparent. To all aspiring Jeep owners, my suggestion is to do a research on the net before buying this vehicle. I really wish reliability issues were brought up so that other buyers are not caught off-guard after shelling out so much money for a product that only looks good. Another warning; please do not go by what the sales persons at the Trading Enterprises say as they are extremely economical in the “truthfulness” area. I honestly regret for not having gone for a Pajero or a Japanese car. This is the first time I ventured for an American vehicle and I consider it the biggest follies of my life (by the way I used to own a Pajero which I sold to buy the Jeep).

Thanks for all the feedback. Impressed with this forum. The feedback by "monsterjeep" is very new for me. Never knew that one have to wait before switching off the vehicle. The normal instinct would be to switch off the car when it is hot to allow it to cool down. Yes the temperature (indicator/needle) had come up to half of the gauge. Normally it stays much below half. Great feedback. Looks like you are a seasoned off-roader.

Took the vehicle to the dealer. They say there is no issue with the Engine and have informed me that they have upgraded the Engine software. Hope this sorts out the issue permanently and will not give any problems in the future.

Dear Hashim, Appreciate your feedback. Sounds like a very logical explanation and has certainly eased my nerves as I had been a person unsure about Jeep's reliability in the past. I shall check with the technicians when I take it for my next service which is due shortly. Thank you for your advice once again. Best regards, Saju.

Hi. I bought a new Jeep Grand Cherokee Limited (2011) and have clocked around 7000 kms on it. During the recent holidays, I drove to Oman and visited a place called Jebel Ahdhar in Oman. This is located around 1900 meters above sea level. After doing an uphill for about 15 to 20 minutes, I stopped the car at a flat place to see an orchard. Before I got out, I decided to move the vehicle to a more convenient parking space. At this point the vehicle would not start. The omani guide asked me to wait for around 5 to 10 minutes and try again. I did this and this time it started. Should I be concerned about the vehicle's engine? What should I ask the dealer to check during my next service? Look forward to your valuable advice. Best regards, Saju.