ANNOUNCEMENT
Safety Recall Campaign Statement: Seat Track Pivot Link Bolt inspection and repair of certain 2016 Model Year(MY) F-150 and Explorer vehicles equipped with power seats
In coordination with the Competition Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2016 MY F-150 and Explorer vehicles equipped with power seats, manufactured in the United States of America, for Seat Track Pivot Link Bolt inspection and repair.
In some of the affected vehicles, the seat track pivot link bolt for the front power seat may loosen and/or fall out. A front seat cushion with a missing seat track pivot link bolt may experience increased movement in the event of a crash and may not properly restrain occupants, increasing the risk of injury.
In the UAE, 704 vehicles are estimated to be affected by this recall campaign.
In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles for seat track pivot link bolt inspection and repair. The inspection and repair will be done free of charge.
Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers are requested to contact the
Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday.
Email: [email protected]
We regret any inconvenience this may cause and thank our customers for their patience and understanding.
Ministry of Economy Hotline No: 600 522 225
