I find the same with lots of companies. The companies have been around for many years but the people who are actually skilled and doing the work are limited. So many companies have many years experience, not all the staff do, and you hope to get the good guy on your car (or whatever service you are paying for). I understand one of the guys at Jas is ex Ali and Sons, and also ex House of Cars so he has experience. I like to believe you get what you pay for, but so often you dont. - or maybe i just have bad selection process in Dubai in previously paying top prices and being dissapointed. You have to watch everybody doing everything.!