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  1. Recall

    2017 Jaguar F-type

    Recall posted a recall in Jaguar

    ANNOUNCEMENT Safety recall campaign statement: Seat belt assembly replacement for certain 2017 model year Jaguar vehicles In coordination with the Ministry of Economy - Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE to provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Jaguar vehicles in the UAE, and Premier Motors the official dealer for Jaguar vehicles in Abu Dhabi, announce a safety recall campaign for certain 2017 model year (MY) Jaguar vehicles, manufactured in the UK, for seat belt assembly replacement A concern has been identified with a small number of 2017 MY Jaguar XE and F-Type vehicles. Investigations have identified that the Autoliv Al2 initiator, used in the manufacture of Autoliv seat belt pre-tensioners supplied to Jaguar Land Rover Limited have been incorrectly manufactured and may not properly function leading to no activation of a pre-tensioner. In the event of a crash of sufficient severity, the front seatbelt pre-tensioner may fail to operate when required. Failure to operate can lead to increased injuries to the front seat occupants Affected vehicles in the UAE include: 14 Jaguar F-TYPE vehicles in the VIN range SAJWA6AT4H8K41657 to SAJXJ6DL1 H M K46354 and, 30 Jaguar XE vehicles in the VIN range SAJAB4AN7HA960925 to SAJAB4AG8HL995575 In the interest of delivering the highest standards of Jaguar quality and customer care, Al Tayer Motors /Premier Motors will begin contacting the affected customers to inform them about this recall. Owners are also notified to bring their cars to Al Tayer Motors / Premier Motors' service centres to inspect both front seat belt assemblies and replace it if necessary. The replacements will be done free of charge and every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225
  2. Recall
    ANNOUNCEMENT Safety recall campaign statement: Replacement of front lower control arm to knuckle joint for certain 2016 - 2017 model year Range Rover Evoque vehicles In coordination with the Ministry of Economy - Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE to provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Land Rover vehicles in the UAE, and Premier Motors the official dealer for Land Rover vehicles in Abu Dhabi, announce a safety recall campaign for certain 2016 - 2017 model year (MY) Range Rover Evoque vehicles, manufactured in the UK, to replace the front lower control arm to knuckle joint. A concern has been identified with a small number of Range Rover Evoque 2016 and 2017 MY vehicles. Investigations have identified that the front lower control arm to knuckle joint fixings have received more than two torque and angle applications during assembly, such that the fixing can yield so resulting in premature fatigue failure and possible separation of the joint Where joint failure is imminent, drivers may report a knocking noise from the front of the vehicle. Where the fixing has failed, and joint separation occurred, vehicle stability and steering control will be compromised. The driver and driver assistance systems may not be able to control the vehicle leading to an increased risk of a crash. A total of 14 vehicles in the Range Rover Evoque VIN range SALVA2AN5GH149193 to SALVA2BN1HH176858 are estimated to be affected in the UAE. In the interest of delivering the highest standards of Land Rover quality and customer care, Al Tayer Motors /Premier Motors will begin contacting the affected customers to inform them about this recall. Owners are also notified to bring their cars to Al Tayer Motors / Premier Motors' service centres to replace the front lower control arm to knuckle fixing and apply the correct torque. The replacements will be done free of charge and every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out For further clarification, customers may contact the Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225
  3. Recall

    2011 - 2017 Volvo S60

    Recall posted a recall in Volvo

    ANNOUNCEMENT Recall Campaign for Volvo S60 and Volvo V60 imported to the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Trading Enterprises Volvo in the UAE announces a recall campaign for the following vehicles: Volvo S60 and V60 Model Years 2011-2017 Volvo Cars investigations have identified that the spring attachment point, holding the door latch spring in place, may break, preventing the latch from keeping the door in a closed position. If this condition would occur, it could result in an unlatched door bouncing back when attempting to close it. In most cases, the open door warning light will illuminate in the Driver Information Module (DIM). However, if the driver/ passenger does not notice that the door is unlatched, it may open while the vehicle is in motion. The remedy will be to replace the locking mechanism in both the front and rear side doors. The decision has been taken jointly with Volvo Cars Corporation and the Ministry of Economy — Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform the repair on the affected vehicles which are imported to the UAE. Trading Enterprises Volvo in the UAE requests customers who own a Volvo S60/V60 in model year range 2011 to 2017 to have their vehicles inspected and repaired. For more information or to book an appointment, please call 600 534 441 in the UAE. Ministry of Economy Hotline No: 600 522 225
  4. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki — Kizashi & SX4 2.0 in UAE In co-ordination with Ministry of Economy —Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Safety Recall Campaign for Suzuki KIZAS1-11 2010-2012 YM and Suzuki SX4 2.0 2010-2012 YM. Due to an improper structure for the shift lock mechanism of the shift select lever, the mechanism might be broken when the lever is operated with excessive force to move it from parking range to other range without depressing the brake pedal. Consequently the lever could be pulled from parking range to other range without depressing the brake pedal. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy — Department of Consumer Protection, to launch a Safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am — 5:30 pm (Sat — Wed) and 8:00am — 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  5. Recall
    ANNOUNCEMENT Recall for A/GLA/CLA-Class (176/156/117 platform) Model Year 2017 Mix ratio airbag igniters In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for A/GLA/CLA-Class (176/156/117 platform) will begin in near future. Concrete dates are still under final clarification. Daimler AG ('DAG') has become aware that on certain A/GLA/CLA-Class (176/156/117 platform) the propellant mix ratio in certain airbag igniters might not meet the specification. Thus, in case of a crash the igniters might not deploy in situations where the passenger or the pelvis airbag is activated. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: WDC 15694611307579 WDC 15694611307823 WDD 17604411539271 WDD1173461N442373 WDD 17604411542552 WDD17604411542815 VIN range Abu Dhabi: WDD1173461N431536 WDD1173461N 439455 WDD1173461N440964 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  6. Recall
    ANNOUNCEMENT Recall for E-Class (213 platform) Model Year 2016 In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for E-Class (213 platform) will begin from 13.03.2017. Daimler AG (`DAG') has become aware that certain E-Class (213 platform) with weight sensing system, the seat occupancy detection control unit on the passenger side might be incorrectly installed. This could lead to a kinked pressure hose, should the seat be in the vicinity of the rearmost and lowest position. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai: No vehicles affected VIN range Abu Dhabi: 213: WDD2130421A023297 WDD2130421A025634 WDD2130421A025680 WDD2130421A025743 WDD2130421A025760 WDD2130421A027243 WDD2130421A027253 WDD2130421A027868 WDD2130421A030539 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225
  7. Recall

    2015 Toyota Avanza

    Recall posted a recall in Toyota

    ANNOUNCEMENT February 6th, 2017 Special Service Campaign Statement: Toyota Avanza 2015 Al-Futtaim Motors, exclusive distributor of Toyota in the UAE, released the following statement: "In coordination with the UAE Ministry of Economy — Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Al-Futtaim Motors announces a special service campaign for the Toyota Avanza, model year 2015, which will begin immediately." Following communication with Toyota Motor Corporation, we have started a special service campaign on 2459 Toyota Avanza MY 2015 in the UAE. In the subject vehicles, there is a possibility that the inlet hose that connects the fuel tank to the filler pipe, may deteriorate faster than normal due to environmental factors. Over time, this may lead to a crack in the filler pipe which could result in a fuel leak. In the interests of delivering the highest standards of Toyota quality and customer care, Al-Futtaim Motors has begun contacting customers with affected models to inform them about the situation and arrange service bookings accordingly. For further clarification, customers may contact the Al-Futtaim Motors Customer Care Centre on 800-Toyota (800 869682) from 8.00am — 7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding." Hotline No: 600 522 225
  8. Recall
    ANNOUNCEMENT Safety recall campaign statement: Upgrade of EVAP system For certain 2011 — 2016 model year Lamborghini Aventador vehicles In coordination with the Ministry of Economy— Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE to provide the consumer with the required protection, Al Jaziri Motors, the local Importer — dealer of Lamborghini vehicles in the UAE, is announcing a safety recall campaign for certain 2011 — 2016 model year (MY) Lamborghini Aventador vehicles, manufactured in Italy, for the purpose of upgrading the EVAP system. An area of concern had been identified with a small number of Lamborghini Aventador 2011 - 2016 MY vehicles. Invistigations have determined that in case of a fuel tank being excessively overfilled and undergoing specific handling conditions, liquid fuel could reach the carbon canister and purge valves, contributing to the emissions of untreated fuel vapors. Such improperly treated fuel vapors combined with particular maneuvers, like engine over revving from idle, could cause contact with other hot gasses. For safety reasons, these vehicles must therefore be upgraded with the latest parts to eliminate such risks. The following Aventador VIN range ZHWEC1476CLA00091 to ZHWET3ZD1HLA05975 are estimated to be affected in the UAE. In the interest of delivering the highest standards of Lamborghini quality and customer care, Al Jaziri Motors will begin contacting the affected customers to inform them about this recall. Owners are also notified to bring their cars to Al Jaziri Motors' service centres to Upgrade the EVAP system. The replacements will be done free of charge and every effort will be made to minimize any inconvience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Jaziri Motors Customer Care Centre on 04 295 2225 from 9:00 am to 6:00 pm, Saturday to Thursday. We regret any inconvience this may cause our customers and thank them for their patience and understanding. HOTLINE 600 522 225
  9. Recall
    ANNOUNCEMENT Recall for 2017 Volkswagen Golf In coordination with the UAE Ministry of Economy —Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Volkswagen AG has announced a Service Campaign for 28 vehicles from model-year 2017 will begin immediately. Al Nabooda Automobiles and Ali & Sons Motors Co. L.L.0 the exclusive distributors of Volkswagen in the United Arab Emirates, released the following statement "Volkswagen AG has determined that on a very small number of vehicles from model-year 2017 it is possible that the igniting materials of some driver and passenger airbag units or of some seatbelt tensioners, may be defective.This is due to deviations in the mixture ratio of the igniting material. All affected vehicles will require examination and repair where necessary". All repairs for this issue will be free of charge. In Dubai and the Northern Emirates there are a total of 20 affected vehicles, and in Abu Dhabi and Al Ain there are eight vehicles. In the interests of delivering the highest standards of Volkswagen quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali & Sons Motors Co. L.LC (Abu Dhabi and Al Ain) will begin contacting customers with affected models. For further enquiries: Dubai and Northern Emirates, Al Nabooda Automobiles LLC. Contact number: +971 4 704 1 1 1 1 Email: [email protected] Opening hours: 7:30 a.m. - 6:00 p.m. Abu Dhabi and Al Ain, Ali & Sons Motors Co. LLC Contact Abu Dhabi: +971 2 502 6583 Contact Al Ain +971 3 713 1555 Email: vw.abudhabi ali-sons.com Opening hours: 8: a.m.— 6:30 p.m. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No.: 600 522 225
  10. Recall
    ANNOUNCEMENT Recall Campaign Statement: Driver Airbag NISSAN NAVARA MODEL YEAR 2008-2015 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Nissan Middle East announces a Recall Campaign for the NISSAN NAVARA-2008 to 2015 models which will begin effective immediately. United Arab Emirates, Dubai, 20th February, 2017: Arabian Automobiles and Al-Masood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with Nissan Middle East, we have started a Recall Campaign affecting 7'406 NAVARA vehicles from MY 2008-2015 in the UAE. There is a potential defect in the Airbag Inflators used in the Driver Airbag. Nissan will replace the Driver Airbag Module on affected vehicles with improved ones at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600522225
  11. Recall
    ANNOUNCEMENT Recall Campaign Statement: Fuel Tank NISSAN PATHFINDER MODEL YEAR 2016 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN PATHFINDER 2016 models which will be effective immediately. United Arab Emirates, Dubai, 20th February, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 179 vehicles from MY 2016 in the UAE. On some potentially affected Pathfinder vehicles, the fuel tank may not meet Nissan Design Standards. NISSAN has decided to replace the Fuel Tank at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600522225
  12. Recall

    2002 NISSAN PATROL

    Recall posted a recall in Nissan

    ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag NISSAN PATROL MODEL YEAR 2002 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN PATROL 2002 models which will be effective immediately. United Arab Emirates, Dubai, 9th April, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 01 vehicle from MY 2002 in the UAE. There is some possibility that Passenger Airbag Module did not perform well due to the effect of environmental moisture and fluctuating high temperatures. NISSAN has decided to replace the Passenger Airbag Inflator at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and AI-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600522225
  13. Recall
    ANNOUNCEMENT Reprogramming of the Doors Lock In coordination with the UAE Ministry of Economy - Department of Consumer Protection - and in line with the keenness of the Ministry to conduct an ongoing review of all products in UAE and provide the consumer with the required protection, Juma Al Majid Est. as Hyundai sole distributor in UAE announces a recall campaign for selected vehicles of Hyundai Accent Model, as below. Following communication with Hyundai Motors, we have started a Recall Campaign for selected vehicles of Hyundai Accent 2015 - 2016 in the UAE. Whenever any of the affected vehicles undergoes an accident with the doors locked, doors will not auto unlock. Juma Al Majid Est. is contacting all customers of concerned vehicles in this campaign to coordinate with them for service appointments. Please note that the Vehicle Identification Number (VIN) appears on the plate attached to the driver's door and on a plate fastened to the top of the dashboard on the driver's side or from the back of traffic registration card. For more information or to book an appointment, please call us on Toll Free 800 Hyundai (800-4986324) from 08:00 am — 08:00 pm - Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. VIN range Accent — 2015 2016 From KMHCT51 B3HU288307 To KMHCT51B3HU293510 Ministry of Economy Hotline No: 600 522 225
  14. Recall
    ANNOUNCEMENT Recall Campaign for Suzuki — Celerio in UAE In co-ordination with Ministry of Economy —Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Recall Campaign for Suzuki Celerio (2009-2010 YM) Due to the mis-arranged wiring harness where shift solenoid circuit and stop lamp circuit were wrongly interchanged, higher electric current than designed was flowing through shift solenoid for the automatic transmission shift selector lever lock circuit. Higher electric current could cause the shift solenoid circuit contact in the stop lamp switch to be burnt/melted that might result in stop lamp switch failure. In such a case, the automatic transmission selector lever coincidently may not be pulled out of 'P' range. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy — Department of Consumer Protection, to launch a Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am — 5:30 pm (Sat — Wed) and 8:00am — 01:30pm (Thurs ) Ministry of Economy Hotline No: 600 522 225
  15. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki —Grand Vitara 2.7/1.6 & Jimny 1.3 in UAE In co-ordination with Ministry of Economy — Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Recall Campaign for Suzuki Grand vitara 1.6 (2005-2006 YM), Suzuki Grand vitara 2.7 (2005-2006 YM) & Suzuki Jimny 1.3 (2005-2006 YM) Due to the improper material of the plastic outer race of tensioner pulley for adjusting tension of the belt which drives power steering pump, the outer race may be broken causing abnormal noise. In worst case, the belt could be departed from the tensioner pulley resulting in steering effort getting increased. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy — Department of Consumer Protection, to launch a safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am — 5:30 pm (Sat — Wed) and 8:00am — 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  16. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki — Grand Vitara 2.4 in UAE In co-ordination with Ministry of Economy —Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Safety Recall Campaign for Suzuki Grand Vitara 2008 to 2011 YM. As internal spring of the belt tension adjuster was manufactured improperly, the spring may be broken and the tension of the belt will not be adjusted. In which case the belt will be slipped and the generator and water pump pulleys will not work.. In the worst case, the belt may come out from power steering pump pulley and driver will need increased effort to steer the vehicle. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy — Department of Consumer Protection, to launch a Safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am — 5:30 pm (Sat — Wed) and 8:00am — 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  17. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki —Swift 1.5, SX4 1.6 & SX4 2.0 in UAE In co-ordination with Ministry of Economy —Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Recall Campaign for Suzuki Swift 1.5 (2007-2008 YM), Suzuki SX4 1.6 (2007-2008 YM) & Suzuki SX4 2.0 (2007-2008 YM) Due to the absence of pre-coated adhesive (thread lock) on three (3) screws on the outside rearview mirror base, the screw(s) may work loose and cause vibration of mirror itself resulting in the visibility performance decreased. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy — Department of Consumer Protection, to launch a safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am — 5:30 pm (Sat — Wed) and 8:00am — 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  18. Recall
    ANNOUNCEMENT Safety Recall Campaign for Suzuki -Swift 1.4 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Safety Recall Campaign for Suzuki Swift 1.4 (2010-2012 YM) As clam screw on fuel filler hose connected onto fuel tank was incorrectly tightened, the fuel hose may have a crack near clamp. If the vehicle continuously used as it is, there is a possibility to have a fuel leakage due to the crack will be extended. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy -Department of Consumer Protection, to launch a safety Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am-5:30 pm (Sat-Wed) and 8:00am-01:30prn (Thurs) Ministry of Economy Hotline No: 600 522 225
  19. Recall
    ANNOUNCEMENT Recall Campaign for Suzuki-Swift 1.4 & Swift 1.6 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Recall Campaign for Suzuki Swift 1.4 (2013 YM) and Suzuki Swift 1.6 (2013 YM). Bolts that fasten drive plate and torque converter may become loose and drop-off due to insufficient fastening torque on vehicle with continuously variable transmission (CVT) or automatic transmission. (AT). That leads to abnormal noise and in worst case, the dropped bolts can be bitten by the drive plate and cylinder block, ending up to possible engine stole and unable engine start. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy -Department of Consumer Protection, to launch a Recall Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am -5:30 pm (Sat-Wed) and 8:00am-0l:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  20. Recall
    ANNOUNCEMENT Service Campaign for Suzuki -SX4 2.0 in UAE In co-ordination with Ministry of Economy - Department of Consumer Protection, and in line with the objectives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection. Al Rostamani Trading Co sole authorized distributor of Suzuki in UAE announces Service Campaign for Suzuki SX4 .2.0 (2009-2010 YM) Due to the improper production of stepper motor inside of CVT, the stepper motor may not work smoothly in some instances. Also due to the improper program of transmission control module (TCM) for CVT.it may detect the abnormality in CVT pulley ratio under such unusual movement on the stepper motor. The MIL therefore may light and the CVT could fall into the failsafe mode resulting in the vehicle losing acceleration. Decision has been taken jointly with Suzuki Motor Corporation and the Ministry of Economy - Department of Consumer Protection, to launch a Service Campaign to carry out the inspection of those vehicles affected in the UAE and have it replaced with the modified Part. Al Rostamani Trading Co will contact the affected vehicle owners individually to inform and give an appointment for the carrying out the replacement of the part. The replacement of the Part will be made free of charge and every effort will be made to minimize the downtime for the repairs. For more information, call Al Rostamani Trading Co. Tel No 04 2955907, Ext 2128. Work Timing 8:00am - 5:30 pm (Sat- Wed) and 8:00am - 01:30pm (Thurs) Ministry of Economy Hotline No: 600 522 225
  21. Recall
    ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag NISSAN SUNNY, X-TRAIL, PATROL MODEL YEAR 2009-2012 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN SUNNY, X-TRAIL and PATROL 2009 to 2012 models which will be effective immediately. United Arab Emirates, Dubai, 24''' April, 2017 : Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 3,713 vehicles from MY 2009-2012 in the UAE. There is some possibility that Passenger Airbag Module did not perform well due to the effect of environmental moisture and fluctuating high temperatures. NISSAN has decided to replace the Passenaer Airbag inflator at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline Ho: 600522225
  22. Recall
    ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag NISSAN SUNNY, X-TRAIL, PATROL MODEL YEAR 2009-2012 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN SUNNY, X-TRAIL and PATROL 2009 to 2012 models which will be effective immediately. United Arab Emirates, Dubai, 24''' April, 2017 : Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 3,713 vehicles from MY 2009-2012 in the UAE. There is some possibility that Passenger Airbag Module did not perform well due to the effect of environmental moisture and fluctuating high temperatures. NISSAN has decided to replace the Passenaer Airbag inflator at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline Ho: 600522225
  23. Recall
    ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag NISSAN SUNNY, X-TRAIL, PATROL MODEL YEAR 2009-2012 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, NISSAN Middle East announces a Recall Campaign for the NISSAN SUNNY, X-TRAIL and PATROL 2009 to 2012 models which will be effective immediately. United Arab Emirates, Dubai, 24''' April, 2017 : Arabian Automobiles and Al-Masaood Automobiles distributors of Nissan in the UAE, released the following statement: Following communication with NISSAN Middle East, we have started a Recall Campaign affecting 3,713 vehicles from MY 2009-2012 in the UAE. There is some possibility that Passenger Airbag Module did not perform well due to the effect of environmental moisture and fluctuating high temperatures. NISSAN has decided to replace the Passenaer Airbag inflator at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline Ho: 600522225
  24. Recall

    2011 - 2017 Audi A5

    Recall posted a recall in Audi

    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, AS, AS Cabrlo, AG and QS vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
  25. Recall

    2011 - 2017 Audi A6

    Recall posted a recall in Audi

    ANNOUNCEMENT Special Service Campaign Statement: Service recall for a limited number of A4, A5, A5 Cabrio, A6 and Q6 vehicles manufactured between 2011 and 2017. In coordination with the UAE Ministry of Economy­Department of Consumer Protection, and In line with the directives of the Ministry of Economy, Audi Middle East announces a Special Service Campaign for a limited number of Audi A4, A5, A5 Cabrlo, A6 and Q6 vehicles which will be effective immediately. United Arab Emirates, Dubai, 30.03.17. Al Nabooda Automobiles and Ali and Sons, the exclusive distributors of Audi in the UAE, have released the following statement: 'We regret to say we have found that foreign particles in the coolant can lead to a blockage in the additional coolant pump and can cause the pump to overheat'. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 866 vehicles are affected in Dubai/Northern Emirates and 802 vehicles In Abu Dhabi/Al Aln manufactured between January 2011 and July 2016. No other vehicles are affected. In the interests of delivering the highest standards of Audi quality and customer care, Al Nabooda Automobiles (Dubai and Northern Emirates) and Ali and Sons (Abu Dhabi and Al Aln) will contact all customers with affected models to arrange for repairs to be made. Al Nabooda Automobiles and Ali and Sons requests affected customers to call the relevant customer care center as follows: • Dubai and Northern Emirates, Al Nabooda Automobiles L. L.C. Tel: 800AUDl(2834) Email: [email protected] • Abu Dhabi and Ali Ain, Ali & Sons Motors Co. L.L.C. Tel : +971 2 S02 6564 Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225
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