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ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall Campaign for Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, Jeep Wrangler & RAM models imported in the UAE In coordination with the Ministry of Economy — Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Chrysler, Dodge, Jeep and RAM Authorized Distributors in UAE announce a recall campaign for the following vehicles: Chrysler 300, 300C Dodge Charger Dodge Charger Dodge Challenger Dodge Durango RAM 1500/2500/3500 Pickups Jeep Wrangler The front passenger airbag inflator on the affected vehicles may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. The decision has been taken jointly with Fiat Chrysler Automobiles Middle East and the Ministry of Economy —Department of Consumer Protection to launch a recall campaign to carry out the inspection and perform repair on the affected vehicles which are imported in the UAE. Chrysler, Dodge, Jeep and Ram Authorized Distributors in the UAE request customers who own Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango, RAM or Jeep Wrangler models to have their vehicles repaired. For more information or to book an appointment, please call 600534441 or 02 5014545 or visit Chrysler, Dodge, Jeep and RAM Authorized Service Centers in the UAE. For Chrysler, Dodge, Jeep and Ram vehicles recall enquiries, please visit: http://recalls.mopar.com Hotline Numbers: Trading Enterprises: 600-534441 Western Motors: 02-5014545 Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Power Assisted Steering (PAS) High Pressure Hose replacement for certain 2009 - 2012 Ford Figo vehicles In coordination with the Ministry of Economy -Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2009 - 2012 model year Ford Figo vehicles, manufactured in Chennai, India, for PAS High Pressure Hose replacement. Ford has identified that the affected vehicles are fitted with a PAS high pressure hose that may split, resulting in a power steering fluid leak. A power steering fluid leak could result in fumes being emitted from the engine compartment. It may also be possible for power steering fluid to come into contact with the vehicle's exhaust system components, creating potential for smoke, and in extreme cases, fire. In the UAE, a total of 839 vehicles are estimated to be affected by this recall campaign. In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will contact the affected customers to inform them about this recall and request them to bring in their cars to have the PAS high pressure hose replaced. The replacement will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Driveshaft Flexible Coupling Replacement for certain 2015 -2017 Transit vehicles In coordination with the Ministry of Economy -Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2015 - 2017 model year Ford Transit vehicles, manufactured in Kansas City, United States of America, for driveshaft flexible coupling replacement. In the affected vehicles, the driveshaft flexible coupling may crack with increasing mileage, resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft, resulting in a loss of motive power while driving, or unintended vehicle movement in park without the parking brake applied. A driveshaft separation may increase the risk of injury or crash. In addition, separation of the driveshaft can result in secondary damage to surrounding components, including brake and fuel lines. In the UAE, 154 vehicles are estimated to be affected by this recall campaign. In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles to have the driveshaft flexible coupling replaced. The replacement will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225 -
ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag Inflator INFINITI FX35 MODEL YEAR 2003-2006 INFINITI M35 MODEL YEAR 2006-2010 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, INFINITI Middle East announces a Recall Campaign for the INFINITI FX35 MODEL YEAR 2003-2006 and INFINITI M35 MODEL YEAR 2006-2010 models which will be effective immediately. United Arab Emirates, Dubai, 2nd July, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of INFINITI in the UAE, released the following statement: Following communication with INFINITI Middle East, we have started a Recall Campaign affecting 7,049 vehicles from MY 2003-2010 in the UAE. There is some Passenger Airbag perform well due environmental fluctuating high to possibility that Module did not to the effect of moisture and m peratu res. INFINITI has decided to replace the Passenger Airbag Inflators at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understand ing. Hotline No: 600522225 -
ANNOUNCEMENT Recall Campaign Statement: Passenger Airbag Inflator INFINITI FX35 MODEL YEAR 2003-2006 INFINITI M35 MODEL YEAR 2006-2010 In coordination with the UAE Ministry of Economy—Department of Consumer Protection, and in line with the directives of the Ministry of Economy, INFINITI Middle East announces a Recall Campaign for the INFINITI FX35 MODEL YEAR 2003-2006 and INFINITI M35 MODEL YEAR 2006-2010 models which will be effective immediately. United Arab Emirates, Dubai, 2nd July, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of INFINITI in the UAE, released the following statement: Following communication with INFINITI Middle East, we have started a Recall Campaign affecting 7,049 vehicles from MY 2003-2010 in the UAE. There is some Passenger Airbag perform well due environmental fluctuating high to possibility that Module did not to the effect of moisture and m peratu res. INFINITI has decided to replace the Passenger Airbag Inflators at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of NISSAN, Arabian Automobiles and Al-Masaood Automobiles will begin contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800NISSAN and Al-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600522225 -
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ANNOUNCEMENT Safety Recall Campaign Statement: Driver seat wiring harness check and adjustment for certain 2014 - 17 model year Maserati Ghibli, Quattroporte and Levante vehicles In coordination with the Ministry of Economy — Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, At Tayer Motors, the local importer —dealer of Maserati vehicles in the UAE, and Premier Motors, the official dealer for Maserati vehicles in Abu Dhabi, announce a safety recall campaign for certain 2014 - 17 model year Ghibli, Quattroporte and Levante vehicles, manufactured in Italy, for driver seat wiring harness check and adjustment. Maserati S.p.A. has determined that the above described vehicles may have been manufactured with an incorrect driver seat wiring harness layout, which can cause the seat wiring harness to rub against metal points on the seat/seat frame assembly. Through normal seat adjustment operation, and over time, this can lead to an inoperative seat adjustment system, and in rare cases, a potential risk of fire due to an electrical short to ground between the seat wiring harness and the seat adjustment motor assembly. A total of 2082 vehicles are estimated to be affected in the UAE. In the interest of delivering the highest standards of Maserati quality and customer care, At Tayer Motors/ Premier Motors will contact the affected customers to inform them about this recall and request them to bring in their cars for driver seat wiring harness check and adjustment, which will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers are requested to contact the At Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225 -
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ANNOUNCEMENT Safety Recall Campaign Statement: Front brake pipe replacement for certain 2015 MY Land Rover Defender vehicles In coordination with the Ministry of Economy -Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Land Rover vehicles in the UAE, and Premier Motors, the official dealer for Land Rover vehicles in Abu Dhabi, announce a safety recall campaign for certain 2015 model year Land Rover Defender vehicles, manufactured in the UK, for front brake pipe inspection and replacement if necessary. The affected vehicles are showing signs of a chafe condition in the front brake pipe from caliper to the brake flexible hose. Where the brake pipe is chafed, in some instances it has been reported that a noise is present or loss of brake fluid has occurred. Brake fluid loss will illuminate a red warning triangle on the instrument cluster instructing the driver to seek qualified assistance before continuing. It will ultimately result in extended brake pedal travel combined with reduced braking performance in the corresponding brake circuit and vehicle stopping distances may increase. Loss of one braking circuit could compro-mise vehicle stability and significantly increase the risk of an accident. In the UAE, 38 vehicles are estimated to be affected by this recall campaign. In the interest of delivering the highest standards of Land Rover quality and customer care, Al Tayer Motors/Premier Motors will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles to have the front brake pipes inspected and adjusted to the correct clearances, if necessary. If there are any signs of damage to the left hand, right hand or both sides of the front brake pipe, the damaged pipe will be replaced free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers may contact the Al Tayer Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall Campaign Statement: Battery Check RENAULT SYMBOL MODEL YEAR 2017 / 18 In coordination with the UAE Ministry of Economy-Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Renault Middle East announces a Recall Campaign for the Renault SYMBOL 2017 & 2018 models which will be effective immediately. United Arab Emirates, Dubai, 11th July, 2017: Arabian Automobiles and Al-Masaood Automobiles distributors of Renault in the UAE, released the following statement: Following communication with Renault Middle East, we have started a Recall Campaign affecting 1319 vehicles from August 2016 in the UAE. On some potentially affected Symbol vehicles, the battery may not meet Renault Design Standards. Renault has decided to check and where necessary replace the Battery at no cost to the customers. In the Interest of delivering the quality and customer care highest Standards of Renault, Arabian Arabian Automobiles and AIMasaood Automobiles will beg in contacting customers with affected models to inform them about the situation and update them on next steps. For further clarification customers may contact the Arabian Automobiles Customer Care Centre on 800Renault (8007362858) and AI-Masaood Automobiles Customer Care Centre on +971-24492596 from 8.00am-7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
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ANNOUNCEMENT Recall for A-Class ( 176 platform), CLA ( 117 platform), C-Class (205 platform), E-Class (213 platform), GLC (253 platform) Model Years 2015 - 2017 Starting Current Limiter In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for the above mentioned models will begin from 31.07.2017. Daimler AG has determined that on certain A-Class (176 platform), CLA (117 platform), C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles the starting current limiter could be overloaded under certain conditions during the starting procedure. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range: 117 N 372206 until 468970 176 J 407547 until 571513 205 F 177766 until 504600 205 R 000105 until 267566 205 U 011783 until 075236 213 A 008705 until 165634 253 F 000267 until 204278 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Battery Sensor Thermally Damaged 2013 - 16 YM Accord and Accord Coupe In coordination with the UAE Ministry of Economy - Department of Consumer Protection and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Trading Enterprises Company LLC announces a recall campaign for Honda Accord and Accord Coupe model year 2013 - 16. United Arab Emirates, Dubai, Trading Enterprises Company LLC, 18 th July 2017, exclusive distributor of Honda in the UAE, released the following statement: Following communication with Honda Motor Company, we have started a Safety Recall Campaign on 15,442 units of the Accord MY 2013 - 16 in the UAE. In the subject vehicles there is a possibility the battery sensor installed in affected vehicles may have been improperly manufactured with gaps that could allow for moisture intrusion. If moisture containing conductive substances enters the battery sensor, it could cause an electrical short and consequently, a fire. All repairs related to this service campaign will be completed free of charge to the customer. In the interests of delivering the highest standards of Honda quality and customer care, Trading Enterprises Company LLC will begin contacting customers with affected models to inform them about the recall and arrange service booking accordingly as soon as the countermeasure parts are available from Honda Motor Company. For further clarification, customers may contact Trading Enterprises Company LLC, Customer Care Center at 800 46632 - 24 x 7. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Fuel Leaking from Fuel Feed Pipe Honda CR-V 2017 YM In coordination with the UAE Ministry of Economy - Department of Consumer Protection, and in line with the directives of the Ministry of Economy to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection, Trading Enterprises Company LLC announces a recall campaign for the Honda CRV 2017 YM. United Arab Emirates, Dubai, Trading Enterprises Company LLC, 19th July 2017, exclusive distributor of Honda in the UAE, released the following statement: Following communication with Honda Motor Company, we have started a Safety Recall Campaign on 153 units of the CRV MY 2017 in the UAE. In the subject vehicles there is a possibility end form on the fuel feed pipe, which is needed to secure the connection to the fuel feed hose was not manufactured correctly, the feed pipe and the feed hose may not be completely connected or may disconnect once the fuel lines become pressurized, resulting in a fuel leak. A fuel leak can cause engine to stall or in presence of an ignition source, there is possibility of fire. All repairs related to this service campaign will be completed free of charge to the customer. In the interests of delivering the highest standards of Honda quality and customer care, Trading Enterprises Company LLC will begin contacting customers with affected models to inform them about the recall and arrange service booking accordingly as soon as the countermeasure parts are available from Honda Motor Company. For further clarification, customers may contact Trading Enterprises Company LLC, Customer Care Center at 800 46632 - 24 X 7. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall for S-Class (222 platform) Model Years 2018 Power supply vehicle interior after crash In coordination with the Ministry of Economy - Department of Consumer Protection, and in line with the keenness of the Ministry of Economy to conduct an ongoing review of all the products in the UAE and provide the customer with the required protection, Gargash Enterprises and Emirates Motor Company announce that a recall for the above mentioned models will begin from 19.07.2017. Daimler AG has determined that on certain S-class vehicles (222 platform) the main power supply of the vehicle's interior is disabled after a collision. The announcement has been aligned jointly with Gargash Enterprises and Emirates Motor Company and the Ministry of Economy - Department of Consumer Protection to inform customers about the launch of an inspection of the affected vehicles which are imported in UAE. Any necessary rectification work will be free of charge for the customers. Gargash Enterprises and Emirates Motor Company will be contacting all respective customers requesting all customers who own an affected vehicle to have their vehicles inspected: VIN range Dubai 222 A 338540 until A 348066 VIN range: Abu Dhabi 222 A 337969 until A 348007 The VIN appears on the plate attached to the driver's door jamb and on a plate fastened to the top of the dashboard on the driver's side. For more information please call: Gargash Enterprises: 800 4416 Emirates Motor Company: 02 656 7733 Hotline No: 600 522 225 -
ANNOUNCEMENT Secondary hood latch actuating cable may corrode and bind In coordination with the UAE Ministry of Economy - Department of Consumer Protection - and in line with the keenness of the Ministry to conduct an ongoing review of all products in UAE and provide the consumer with the required protection, Juma Al Majid Est. as Hyundai sole distributor in UAE announces a safety recall campaign for selected vehicles of Hyundai Santa Fe (DM) and Grand Santa Fe (NC) Model, as below. Following communication with Hyundai Motors, we have started a Safety Recall Campaign for selected vehicles of Hyundai Santa Fe (DM) and Grand Santa Fe (NC) 2012 2016 in the UAE. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when hood is closed. Juma Al Majid Est. is contacting all customers of concerned vehicles in this campaign to coordinate with them for service appointments. For more information or to book an appointment, please call us on Toll Free 800 Hyundai (800-4986324) from 08:00 am — 08:00 pm - Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Rear driveshaft replacement for certain 2010 and 2011 Model Year (MY) Jaguar vehicles In co-ordination with the Ministry of Economy - Consumer Protection Department and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer - dealer of Jaguar vehicles in the UAE, and Premier Motors, the official dealer for Jaguar vehicles in Abu Dhabi, announce a safety recall campaign for certain 2010 and 2011 MY XJ vehicles, manufactured in the United Kingdom, to update the Restraint Control Module (RCM) with the latest software. Jaguar Land Rover has identified a concern with certain Jaguar XJ 2010 and 2011 MY vehicles where, when connected to Jaguar Land Rover's Symptom Driven Diagnostics (SDD) device and an update to the RCM is unsuccessfully undertaken, the calibration may default to a pre-set condition. In the event of a frontal impact of a sufficient severity to require the Supplementary Restraint System (SRS) to deploy the front airbags, the airbags will deploy but at impact thresholds that exceed those which provide the required occupant protection. Failure of the airbags to deploy as required can lead to increased injuries to the occupants. In the UAE, only 66 vehicles in the VIN range SAJAC12P5ALV00006 to SAJYA16E5BMV12021are estimated to be affected. In the interest of delivering the highest standards of Jaguar quality and customer care, Al Tayer Motors/Premier Motors will contact the affected customers to inform them about this recall and request them to bring in their cars to update the RCM software. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out For further clarification, customers are requested to contact the Al Tayer Motors / Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225 -
ANNOUNCEMENT Service recall for a limited number of 2014 Chevrolet Silverado Light Duty and GMC Sierra Light Duty vehicles. In coordination with the Ministry of Economy -Department of Consumer Protection, and in line with the directives of the Ministry of Economy, to conduct an ongoing review of all products in the UAE to provide the consumer with the required protection, General Motors announces a service recall for 2014 Chevrolet Silverado Light Duty and GMC Sierra Light Duty vehicles from 17th September 2017. These vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist. The loss and sudden return of EPS assist typically happens within a one-second period and is caused by an electrical/software issue. General Motors have taken the decision jointly with the Ministry of Economy to launch a maintenance campaign to inspect the vehicles involved in the UAE and, if required, complete the necessary repairs to ensure customers' peace of mind. The vehicles are safe to drive and customers who own models for which the last eight digits of the Vehicle Identification Number (VIN) fall into the range below, will soon be contacted by a General Motor's dealer to arrange a convenient time for the repair work. For any concerns and wish to contact General Motors, please call our Customer Communication Center on 800 020 0257. Al-Ghandi Auto: 800 24222 Bin Hamoodah Auto: Abu Dhabi: 02 444 8888, Al Ain: 03 721 1877 Liberty Automobiles: 800 LIBERTY (5423789) Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Safety Recall Campaign Statement: Certain 2014 model year Ford E-Series and F-150 and 2014-2015 model year Ford Escape and Lincoln MKC vehicles for Attachment Bolt Replacement In coordination with the Ministry of Economy - Consumer Protection Department and in line with the commitment of the Ministry of Economy to conduct an on-going review of all products in the UAE and provide the consumer with the required protection, Al Tayer Motors, the local importer -dealer of Ford vehicles in the UAE, and Premier Motors, the official dealer for Ford vehicles in Abu Dhabi, announce a safety recall campaign for certain 2014 model year Ford E-Series and F-150 and 2014-2015 model year Ford Escape and Lincoln MKC vehicles, manufactured in the United States of America, for attachment bolt replacement. In some of the affected vehicles, certain attachment bolts for the seats, seatbacks, seatbelt buckles and/or seatbelts may have been improperly hardened during manufacturing. Improperly hardened bolts may be more susceptible to fracture and the structural integrity of the seat could be compromised in a sudden stop or crash, increasing the risk of injury. In the UAE, 414 vehicles are estimated to be affected by this recall campaign. In the interest of delivering the highest standards of Ford quality and customer care, Al Tayer Motors /Premier Motors will begin contacting the affected customers to inform them about this recall and update them on the further process. Parts and repair instructions necessary to perform the recall action are estimated to be ready by Q4 2017. As soon as the parts are available, customers will be notified to bring in their cars for part replacement, which will be done free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For further clarification, customers are requested to contact the Al Tayer Motors/ Premier Motors Customer Care Centre on 800 MOTORS (668677) from 8.00 am to 6.00 pm, Saturday to Thursday. Email: [email protected] We regret any inconvenience this may cause and thank our customers for their patience and understanding. Hotline No: 600 522 225 -
ANNOUNCEMENT Special Service Campaign Statement: Special service campaign for a limited number of Toyota and Lexus vehicles manufactured between 2002 and 2016. In coordination with the UAE Ministry of Economy, Department of Consumer Protection, and in line with the directives of the Ministry of Economy, AI-Futtaim motors announces a special service campaign for a limited number of Land Cruiser and Lexus LX570 vehicles which will be effective immediately. United Arab Emirates, Dubai, 12.09.17. AI-Futtaim motors Toyota, the exclusive distributors for Toyota & Lexus in the UAE have released the following statement: During the vehicle assembly process, the subject vehicles may have been installed with an incorrect specification driver or front passenger airbag assembly. This could result in an airbag deployment which is based on parameters outside of the intended specifications in the event of an accident. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 22 vehicles are affected in the UAE, manufactured between 2002 and 2016. No other vehicles are affected. In the interests of delivering the highest standards of Toyota product quality and customer care, AI-Futtaim motors will begin contacting customers with affected models as soon as the parts to be replaced are available. AI-Futtaim motors requests affected customers to contact the AI-Futtaim motors Customer Care Centre on 800TOYOTA (800-869 682) or 800LEXUS (800-53987) from 8.00am - 7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Special Service Campaign Statement: Special service campaign for a limited number of Toyota and Lexus vehicles manufactured between 2002 and 2016. In coordination with the UAE Ministry of Economy, Department of Consumer Protection, and in line with the directives of the Ministry of Economy, AI-Futtaim motors announces a special service campaign for a limited number of Land Cruiser and Lexus LX570 vehicles which will be effective immediately. United Arab Emirates, Dubai, 12.09.17. AI-Futtaim motors Toyota, the exclusive distributors for Toyota & Lexus in the UAE have released the following statement: During the vehicle assembly process, the subject vehicles may have been installed with an incorrect specification driver or front passenger airbag assembly. This could result in an airbag deployment which is based on parameters outside of the intended specifications in the event of an accident. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 22 vehicles are affected in the UAE, manufactured between 2002 and 2016. No other vehicles are affected. In the interests of delivering the highest standards of Toyota product quality and customer care, AI-Futtaim motors will begin contacting customers with affected models as soon as the parts to be replaced are available. AI-Futtaim motors requests affected customers to contact the AI-Futtaim motors Customer Care Centre on 800TOYOTA (800-869 682) or 800LEXUS (800-53987) from 8.00am - 7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT. Special Service Campaign Statement: Special service campaign for a limited number of Toyota and Lexus vehicles manufactured between 2002 and 2016. In coordination with the UAE Ministry of Economy, Department of Consumer Protection, and in line with the directives of the Ministry of Economy, AI-Futtaim motors announces a special service campaign for a limited number of Land Cruiser and Lexus LX570 vehicles which will be effective immediately. United Arab Emirates, Dubai, 12.09.17. AI-Futtaim motors Toyota, the exclusive distributors for Toyota & Lexus in the UAE have released the following statement: During the vehicle assembly process, the subject vehicles may have been installed with an incorrect specification driver or front passenger airbag assembly. This could result in an airbag deployment which is based on parameters outside of the intended specifications in the event of an accident. All repairs for related to this service campaign will be completed free of charge to the customer. A total of 22 vehicles are affected in the UAE, manufactured between 2002 and 2016. No other vehicles are affected. In the interests of delivering the highest standards of Toyota product quality and customer care, AI-Futtaim motors will begin contacting customers with affected models as soon as the parts to be replaced are available. AI-Futtaim motors requests affected customers to contact the AI-Futtaim motors Customer Care Centre on 800TOYOTA (800-869 682) or 800LEXUS (800-53987) from 8.00am - 7.00pm, Saturday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Special Service Campaign Statement: Recall Safety Campaign for a limited number of Mitsubishi Pajero manufactured between 2010 and 2013. In coordination with the UAE Ministry of Economy - Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Al Habtoor Motors announces a Special Service Campaign for a limited number of Mitsubishi Pajero vehicles which will be effective immediately. United Arab Emirates, Dubai, 05.09.17. Al Habtoor Motors Co.LLC, the official distributor of Mitsubishi vehicles in the UAE, have released the following statement: "We regret to inform that due to usage condition, the changes of temperature and longtime humidity, the propellant (ammonium nitrate) in the inflator for passenger side airbag maybe deteriorated, and as a result, the inflator container may rupture at the time of airbag deployment, therefore airbag inflator has to be changed." All repairs related to this service campaign will be completed free of charge to the customer. A total of 23,144 vehicles, Model Code V90W/W80W, are affected in Dubai/Northern Emirates/Abu Dhabi/Al Ain manufactured between January 2010 and December 2013. No other vehicles are affected. In the interests of delivering the highest standards of Mitsubishi quality and customer care., Al Habtoor Motors LLC (Dubai, Northern Emirates, Abu Dhabi and Al Ain) will contact all customers with affected models to arrange for repairs to be made. Al Habtoor Motors Service LLC requests affected customers to contact the Customer Service Center on the following: Timing: Saturday to Thursday, 8:00 a.m. until 6:00 p.m. E-mail: [email protected] We regret any inconvenience this may cause and thank our customers for their patience. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall campaign Statement: Recall campaign related to liftgate stay damper for a limited number of Mazda CX-5, Mazda CX-3, Mazda3 BL, Mazda6 GH and Mazda6 GJ In coordination with the UAE Ministry of Economy • Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Galadari Automobile Co. Ltd. LLC announces a recall Campaign for a limited number of Mazda CX·5, Mazda CX·3, Mazda3 BL, Mazda6 GH and Mazda6 GJ models which will begin effective immediately. United Arab Emirates, Dubai, 14th Sept, 2017: Galadari Automobiles Co. Ltd. LLC, exclusive distributor of Mazda in the UAE, released the following statement: We regret to say, on gas filling type liftgate stay dampers, rustproof coating, which is applied to the caulking part at the end portion of external cylinder, may not be appropriate. It is possible that water containing road salt used in salt regions may penetrate into the resin end cover, allowing the end portion of external cylinder to be corroded. If the vehicle continues to be used with such stay damper, the corrosion may progress over time, allowing the thickness of cylinder wall to decrease. In the worst case, the external cylinder may break off due to internal gas pressure, causing injury to people around the vehicle. All repairs for related to this Recall campaign will be completed free of charge to the customer. A total of 1824 vehicles are affected in UAE manufactured between 2008 - 2015. No other vehicles are affected. In the interests of delivering the highest standards of Mazda quality and customer care, Galadari Automobiles will contact all customers with affected models to arrange for repairs to be made. For further clarification, customers may contact the Galadari Automobiles Customer Care Centre on 800MAZDA (800·62932), Email: [email protected] from 8.00am · 5.00pm, Sunday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall campaign Statement: Recall campaign related to liftgate stay damper for a limited number of Mazda CX-5, Mazda CX-3, Mazda3 BL, Mazda6 GH and Mazda6 GJ In coordination with the UAE Ministry of Economy • Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Galadari Automobile Co. Ltd. LLC announces a recall Campaign for a limited number of Mazda CX·5, Mazda CX·3, Mazda3 BL, Mazda6 GH and Mazda6 GJ models which will begin effective immediately. United Arab Emirates, Dubai, 14th Sept, 2017: Galadari Automobiles Co. Ltd. LLC, exclusive distributor of Mazda in the UAE, released the following statement: We regret to say, on gas filling type liftgate stay dampers, rustproof coating, which is applied to the caulking part at the end portion of external cylinder, may not be appropriate. It is possible that water containing road salt used in salt regions may penetrate into the resin end cover, allowing the end portion of external cylinder to be corroded. If the vehicle continues to be used with such stay damper, the corrosion may progress over time, allowing the thickness of cylinder wall to decrease. In the worst case, the external cylinder may break off due to internal gas pressure, causing injury to people around the vehicle. All repairs for related to this Recall campaign will be completed free of charge to the customer. A total of 1824 vehicles are affected in UAE manufactured between 2008 - 2015. No other vehicles are affected. In the interests of delivering the highest standards of Mazda quality and customer care, Galadari Automobiles will contact all customers with affected models to arrange for repairs to be made. For further clarification, customers may contact the Galadari Automobiles Customer Care Centre on 800MAZDA (800·62932), Email: [email protected] from 8.00am · 5.00pm, Sunday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225 -
ANNOUNCEMENT Recall campaign Statement: Recall campaign related to liftgate stay damper for a limited number of Mazda CX-5, Mazda CX-3, Mazda3 BL, Mazda6 GH and Mazda6 GJ In coordination with the UAE Ministry of Economy • Department of Consumer Protection, and in line with the directives of the Ministry of Economy, Galadari Automobile Co. Ltd. LLC announces a recall Campaign for a limited number of Mazda CX·5, Mazda CX·3, Mazda3 BL, Mazda6 GH and Mazda6 GJ models which will begin effective immediately. United Arab Emirates, Dubai, 14th Sept, 2017: Galadari Automobiles Co. Ltd. LLC, exclusive distributor of Mazda in the UAE, released the following statement: We regret to say, on gas filling type liftgate stay dampers, rustproof coating, which is applied to the caulking part at the end portion of external cylinder, may not be appropriate. It is possible that water containing road salt used in salt regions may penetrate into the resin end cover, allowing the end portion of external cylinder to be corroded. If the vehicle continues to be used with such stay damper, the corrosion may progress over time, allowing the thickness of cylinder wall to decrease. In the worst case, the external cylinder may break off due to internal gas pressure, causing injury to people around the vehicle. All repairs for related to this Recall campaign will be completed free of charge to the customer. A total of 1824 vehicles are affected in UAE manufactured between 2008 - 2015. No other vehicles are affected. In the interests of delivering the highest standards of Mazda quality and customer care, Galadari Automobiles will contact all customers with affected models to arrange for repairs to be made. For further clarification, customers may contact the Galadari Automobiles Customer Care Centre on 800MAZDA (800·62932), Email: [email protected] from 8.00am · 5.00pm, Sunday to Thursday. We regret any inconvenience this may cause and thank our customers for their patience and understanding. Ministry of Economy Hotline No: 600 522 225