derik Posted October 15, 2017 Share Posted October 15, 2017 Just curious @Gaurav that now what action Sharjah Economic Department plan to take against such fake parts seller? Please update without fail. 1 Link to comment Share on other sites More sharing options...
Gaurav Posted October 15, 2017 Author Share Posted October 15, 2017 Well, Al Qaswa Auto Parts were requested to submit the proof of their purchase of that part and they submitted that in the plain white paper without any name of shop/dealer/agent of Mitsubishi. I assume some action must have taken here from SEDD. After that Sharjah Economic Department officer requested me to call the shop again for seeking the immediate resolution. I was fine for seeking a replacement either as I still need it, but Mr. Boban told me over the phone that they can't order again so they will refund my money. When I visited them for returning, they literally forced me to sign on paper saying - Reason of return: "customer no need" instead of "not working". Salesman: Rajesh was very aggressive, rude and disrespectful in throwing paper around when I wrote: "not working". Wasted my time in argument and when they saw that I won't sign that crap, and was ready to leave the shop they accepted me to sign on the genuine cause. I really don't know what action SEDD has taken or planning, as I just reported my side of incidents to them and they closed my case after that with an email and SMS confirmation. 2 1 Let's root for each other & watch each other grow. Link to comment Share on other sites More sharing options...
Barry Posted October 15, 2017 Share Posted October 15, 2017 So is it fake or faulty? Link to comment Share on other sites More sharing options...
Sidshk Posted October 16, 2017 Share Posted October 16, 2017 They Might have got fined or a severe warning might be issued, by seeing the aggressiveness it seems they have fined them Link to comment Share on other sites More sharing options...
Gaurav Posted October 16, 2017 Author Share Posted October 16, 2017 18 hours ago, Barry said: So is it fake or faulty? For me, it was faulty when it wasn't working and when after the complaint they fail to provide credible proof to SEDD and agree to refund than replace it become fake too. If it was original, then they could have simply replaced it from their source. In reality, god only knows what integrity Al Qaswa Spare parts have and time will tell more in detail if they continue to survive with such ethics and pathetic customer service. 3 1 Let's root for each other & watch each other grow. Link to comment Share on other sites More sharing options...
derik Posted October 16, 2017 Share Posted October 16, 2017 It was certainly fake and that's where they didnt bother to get another fake part to backfire more and alsoi couldnt ordered original one as that must be expensive then this fake part and now if they charge more fpor genuine part then surely get caught. 1 Link to comment Share on other sites More sharing options...
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