jruzz Posted July 15, 2012 Report Share Posted July 15, 2012 hi guys! please help me. ive sent my few weeks old Mazda 3 in the showroom this morning for the first 1000km change oil. I dont know what the hell happened by they accidentally damaged my car! they are telling me that its only a small damage but I doubt it. They also want to charge this damage on my insurance! what should i do? should I ask for a replacement? should I accept a repair only? what else should i get from them? I need your advice thanks Link to comment Share on other sites More sharing options...
robertlo Posted July 17, 2012 Report Share Posted July 17, 2012 tell them to take this car back and ask them for a new one or even better go report this to the consumers court starting with the cops. Link to comment Share on other sites More sharing options...
jeru Posted July 18, 2012 Report Share Posted July 18, 2012 are you waiting for Christmas. Link to comment Share on other sites More sharing options...
vinin Posted August 5, 2012 Report Share Posted August 5, 2012 have you got anything done yet can you give me any updates how your case went Link to comment Share on other sites More sharing options...
sanskrit Posted August 13, 2012 Report Share Posted August 13, 2012 this Guy seems to be a fake as i know no dealer in Dubai will do something like this no ways and if they do this can be a braking news. Even it will be a strong case for consumers Court. I think he is a fake. Link to comment Share on other sites More sharing options...
zubinmar Posted August 25, 2012 Report Share Posted August 25, 2012 this Guy seems to be a fake as i know no dealer in Dubai will do something like this no ways and if they do this can be a braking news. Even it will be a strong case for consumers Court. I think he is a fake. i dont think he is fake as here there is no such thing as consumer court and no one takes customers complaint seriously. he looks genuine and you should be thankful that you have not faced a situation like this yet. Link to comment Share on other sites More sharing options...
saqirm Posted August 30, 2012 Report Share Posted August 30, 2012 hi guys! please help me. ive sent my few weeks old Mazda 3 in the showroom this morning for the first 1000km change oil. I dont know what the hell happened by they accidentally damaged my car! they are telling me that its only a small damage but I doubt it. They also want to charge this damage on my insurance! what should i do? should I ask for a replacement? should I accept a repair only? what else should i get from them? I need your advice thanks was there any justice done? Link to comment Share on other sites More sharing options...
jruzz Posted August 30, 2012 Author Report Share Posted August 30, 2012 lol. no its not fake. heres the update. I didnt settle for any repairs. I asked them to replace any damage. They replaced my right door and they offered my 1 year free service. not bad I guess.... Link to comment Share on other sites More sharing options...
saif1404193293 Posted September 9, 2012 Report Share Posted September 9, 2012 you did get a good deal for sure but did they mention this in your service book the reason for replacing the door was their own fault? if not make sure that they do that next time you visit them Link to comment Share on other sites More sharing options...
jruzz Posted September 9, 2012 Author Report Share Posted September 9, 2012 Thanks for the tip. I will go back there tomorrow and i will discuss it with them. Thanks Link to comment Share on other sites More sharing options...
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